PayPal froze a customer's account

PayPal froze a customer's account with $20,000 in it. I suspect there's a run going on at PayPal because every time I try to log on I get a message telling me that its servers are too busy. I want to get my $500+ out now. But I have a bad feeling. According to this Salon article, "PayPal remains outside the strictures of banking laws. Consumer accounts have neither the protection of federal insurance systems like FDIC nor the assurance of regulatory oversight." Link