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Big Thunder Mountain broken by negligence

Cory Doctorow at 9:11 am Thu, Nov 27, 2003

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Looks like the fatal crash on Disneyland's Big Thunder Mountain was the result of poor maintenance. Disneyland's maintenance has been suffering ever since a group of McKinsey and ex-McKinsey consultants advised them to save money by cutting back on preventative maintenance and forcing out experienced, senior cast-members. Management consultants: is there anything they can't screw up?
"Our own analysis found that the accident was caused by incorrectly performed maintenance tasks required by Disneyland policy and procedures that resulted in a mechanical failure," said Leslie Goodman, senior vice president of strategic communications for Walt Disney Parks and Resorts.
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I write books. My latest is a YA science fiction novel called Homeland (it's the sequel to Little Brother). More books: Rapture of the Nerds (a novel, with Charlie Stross); With a Little Help (short stories); and The Great Big Beautiful Tomorrow (novella and nonfic). I speak all over the place and I tweet and tumble, too.

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