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BBC: DRM makes music customers mad

Cory Doctorow at 9:06 am Mon, Apr 25, 2005

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The BBC reports that the consumer revolt against DRM is underway, with customers for digital music getting caught out by unreasonable restrictions imposed on them by technology.
PC Pro says people are growing increasingly dissatisfied with restrictions on tracks they have paid for, especially if the price they pay is similar to that which is paid for a physical CD.

"That is the trouble when you are presented with a product that lacks the physical nature. It won't feel it has the same sort of value," Paul Brindley, head of digital music analysts, Music Ally, told the BBC News website.

"If there are problems on top of that with what you can do with it, it is inevitable that consumers will start thinking this is much less of a valuable product.

Link (Thanks, Matt, Alice!)

I write books. My latest is a YA science fiction novel called Homeland (it's the sequel to Little Brother). More books: Rapture of the Nerds (a novel, with Charlie Stross); With a Little Help (short stories); and The Great Big Beautiful Tomorrow (novella and nonfic). I speak all over the place and I tweet and tumble, too.

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