It's a rare, rare thing when a job position opens up at EFF. Our staffers tend to hang in for the long term (take me, for example: I thought I was signing up for a year, and that was four years ago).
But Eric, our membership coordinator, is going back to school and so we've got one of those few plum gigs sitting vacant. It's a chance to work to make the world better, one member at a time. If you're in San Francisco and you've got the right skills, this is the kind of thing that's a potential life-changer.
The Electronic Frontier Foundation (EFF) is searching for a dynamic Membership Coordinator (MC) with a successful track record. The Membership Coordinator reports to the Director of Development and is a key component of EFF's fundraising activities. The MC is responsible for managing contact with EFF's 13,000+ members, helping to develop strategies to grow the membership, the donor and membership database, processing donations, thank-you letters and renewal notices, managing the donation pages of the website, and responding to any issues members may have. The MC also manages EFF's online shop, including order fulfillment. The MC also attends a number of commercial conferences each year, managing the EFF booth presence and speaking informally with conference attendees.
The position requires enthusiasm and a flexible, can-do attitude with a strong affinity for quality customer service. Having the initiative to sniff out and solve problems independently is essential, as is the dedication to perform daily tasks with minimal oversight. The position offers the opportunity to learn about all aspects of non-profit fundraising, as well as digital civil liberties issues, in a hard-working, fun office environment.
(Thanks, Shari!)
