John Batelle has a great writeup of a new service called "Farecast" that uses historical pricing data from the airlines to predict what the best time will be to buy a given plane-ticket. The service is in private Beta right now and only works for Seattle and Boston, but they're promising a full launch later this year with all cities covered. Man, I so need this — I fly all the time and I get royally screwed by the airlines.
What Farecast does is shift the power of information back into the consumer's hands, and that's why I like it. I remember when the web was young and the first car buying sites were up and running. Dealers scrambled for that early business, and I bought two cars off the web by forcing dealers in the Bay Area to compete for my business. It really felt like the web was going to change the dynamic of who was in charge in a car buying transaction – because I could force dealers to their best price, I was always going to get the best price. It felt like this would be the model in most large transactions, like travel, loans, etc. Price would stabilize, and folks would differentiate on service, relationship, and approach.But something funny happened on our way to internet mediated bliss: the big companies figured out how to game our demand. Dealers realized they can make more profit if they cooperate and withhold pricing information from the aggregators, and the aggregators got into bed with the supply side of the equation (if you think AutoByTel or Expedia is on your side, you're kidding yourself). Nowhere is this more true that in how an airline prices its tickets.
