Best Buy has admitted to maintaining a fake version of its website for internal use at its stores. This is part of a scam where Best Buy lists cheap prices online and invites customers to come to the store to take advantage of them. When the customer gets there, a dirtbag salesman loads up the fake website and shows them that the price has "gone up" while the customer was driving over to the store and offers to sell the item for the new price.
State Attorney General Richard Blumenthal ordered the investigation into Best Buy's practices on Feb. 9 after my column disclosed the website and showed how employees at two Connecticut stores used it to deny customers a $150 discount on a computer advertised on BestBuy.com.
Blumenthal said Wednesday that Best Buy has also confirmed to his office the existence of the intranet site, but has so far failed to give clear answers about its purpose and use.
An anonymous Best Buy salesman objects to being called a "dirtbag" above -- he says that it's not known among the sales staff that they are participating in a enormous, systematic fraud on Best Buy customers who were being deliberately deceived by an illegal, unethical fake website:
That's exactly right. I take particular pride in trying to do right by the people who ask me a question. All I have is the internal system which we use; I can't get out to the public site from inside a store, because the computers are locked down to prevent general Internet access.
Since I heard about the differences between the internal and external sites, I have been telling customers (quietly, so the managers don't hear) that there can be differences. I've even submitted an "Ask the BUS (Business Direction Team)" question, requesting clarification on what the hell the company is doing with differing prices on the external and internal websites.
Does that sound like the actions of a dirtbag?
Where are our petabyte drives? Brian Hayes takes us through the reasons storage is “stuck” in the low terabytes. The tl;dr is that we got such exceptional capacity growth in the late 90s and early 00s we don’t need much more right now, so the focus since then has been on SSDs, networking, interfaces, etc, […]
Amélie Lamont, a former staffer at website-hosting startup Squarespace, writes that she often found herself disregarded and disrespected by her colleagues. One comment in particular, though, set her reeling — and came to exemplify her experiences there.
In this episode of the Flash Forward podcast we travel to a future where humans have decided to eradicate the most dangerous animal on the planet: mosquitos. How would we do it? Is it even possible? And what are the consequences? Flash Forward: RSS | iTunes | Twitter | Facebook | Web | Patreon We […]
Isn’t it about time to stretch what your Mac can do? I mean, you’ve got plenty of great programs now…but don’t you think you could use some new tools to get your creative, analytical and organizational juices really flowing? It’s spring, so we cleaned up a whole bunch of super-cool apps lying around and packaged […]
In the world of app development, there’s no greater arena to find success than with Android users. About 80% of the smartphones in use today worldwide operate on the Android operating system, so if you build a great app that Android users love, you’re an international rock star. You’ll be able to make sure your […]
Unless you’re a programmer or webmaster, the term SQL probably doesn’t mean much to you. But for those looking to understand more about how and why the web works the way that it does, know this – SQL and its process of managing and presenting large data sets is everywhere…and it’s the most in-demand programming […]