Wall Street Journal editor's ordeal with Kmart security

Laura Landro, assistant managing editor at The Wall Street Journal writes about being detained by Kmart security after they accused her of intentionally putting $24.50 shoes in a $16.50 box, known as "ticket switching."
200709192147 As soon as we stepped outside the store, I felt a tap on my shoulder and turned to face a serious-faced young man who identified himself as store security and asked me to step back inside. When he said the shoes I'd purchased were in the wrong box, I followed him inside, promising my family I'd be right back.

Instead, I was led to a windowless security room in the back of the store, detained for an hour and accused of deliberately switching a more expensive item into a cheaper box. The adult flip-flops, it turned out, were $24.50, and the box had been for a child's size nine, with a $16.50 price. My stunned protestations and explanations were summarily dismissed. My driver's license and credit card were temporarily confiscated, I was told to expect a civil notice of a fine by mail, and finally, I was advised never to return to the store.

Link | MP3 interview with Landro
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