My latest Guardian column, "Downloads give Amazon jungle fever," asks the question: how can a company that gets online selling so right get downloads so wrong
As a consumer advocate and activist, I'm delighted by almost every public policy initiative from Amazon. When the Author's Guild tried to get Amazon to curtail its used-book market, the company refused to back down. Founder Jeff Bezos (who is a friend of mine) even wrote, "when someone buys a book, they are also buying the right to resell that book, to loan it out, or to even give it away if they want. Everyone understands this."
More recently, Amazon stood up to the US government, who'd gone on an illegal fishing expedition for terrorists (TERRORISTS! TERRORISTS! TERRORISTS!) and asked Amazon to turn over the purchasing history of 24,000 Amazon customers. The company spent a fortune fighting for our rights, and won.
It also has a well-deserved reputation for taking care over copyright "takedown" notices for the material that its customers post on its site, discarding ridiculous claims rather than blindly acting on every single notice, no matter how frivolous.
But for all that, it has to be said: Whenever Amazon tries to sell a digital download, it turns into one of the dumbest companies on the web.
This is a pretty amazing vacancy: “You will lead Consumer Reports in our effort to realize a market where consumer safety is protected through strong encryption; consumers’ rights to test, repair, and modify their devices are supported by copyright, security, and consumer protection laws; and consumers are empowered to make informed choices about IoT products […]
Gus the hacker puppeteer writes, “Many of us hoped the Internet would disrupt the music industry along with all other media industries, giving more power — and more pay — to musicians and songwriters. And yet, somehow the amount musicians get paid each time their songs stream is a tiny fraction of a cent.”
The trademark was granted to discount eyewear company Specsavers, whose slogan is “should’ve gone to Specsavers.” If you object, you have until October 12 to file with the IPO.
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