A former KCI baggage handler, who asked us not to identify her, said she knows theft happens even in Kansas City.Link
"There was never anybody who said I did that," said the baggage handler. "But there was always talk. So and so found something in a bag. Shoes were one. Another one was perfumes, really expensive brands."
She said the best time for luggage to be tampered with is when it's in the baggage hold area. That's where it is stored before it's loaded onto the plane.
"You will have one person down there and all they are doing is transferring bags to different carts," said the former baggage handler. "It only takes one person. So you would just be in a room by yourself."
She said one way to get away with the crime was to rifle through a bag and then put it on the wrong plane headed to the wrong city. When the luggage is finally located, it would be unclear where the crime took place.