Last month, Neil Berkett (the new CEO of Virgin Media, one of my ISPs in London) announced that Network Neutrality was "bollocks" and that Internet services would have to pay for premium connections or be relegated to the "Internet bus-lane." In other words, rather than giving me the sites I asked for as fast as they could, Virgin would henceforth deliver the sites that paid bribes faster than other sites (Virgin tried to spin this by saying that the sites that paid would get priority traffic -- but how do you prioritize one service's packets without de-prioritizing
other sites' packets?).
I said then that I would resign my Virgin account over this, and now that I'm back in London, I've been able to look up my account number and send off the following letter (they have 28 days to respond, and I'll post their reply here too):
PO Box 333,
Swansea SA7 9ZJ
May 7, 2008
To Whom it May Concern:
We are writing to you today to cancel our Virgin Broadband account, having read the remarks of your new CEO, Neil Berkett, in which he described the idea of Net Neutrality as "bollocks," promising that any Internet service that failed to pay off Virgin to deliver its packets would be put into the "Internet bus lane."
We contracted with Virgin Broadband to provide us with access to the Internet, on the implicit understanding that Virgin would supply us with the packets we requested at the highest speeds it could manage. We did not sign up to be used as tokens in a tawdry game in which Virgin demands back-handers from the world's websites in exchange for access to us. We want to access the Internet, not be traded to another inmate for two packs of cigarettes.
We believe that this is a material violation of our agreement with Virgin, that Virgin has substantially altered the nature of the service we are paying for. Therefore in accordance with your own terms and conditions, para, J4, "If we and/or Virgin Media Payments break the terms and conditions of this agreement, you're free to end this agreement" we would ask you to terminate my contract without any penalties or fees.
See also: Virgin Media CEO: Net neutrality is "bollocks," promises to breach agreement with customers
Timothy writes, “Diego Gómez is a Colombian conservation biologist. When he was a college student, he shared a single research paper online so that others could read and learn from it, just as he did. Diego was criminally prosecuted for copyright infringement, and faced up to 8 years in prison.”
The good people at Fight for the Future established OPERATION COMCASTROTURF to help you figure out if your stolen identity was used to file fake anti-net-neutrality comments with the FCC, but Comcast wants them shut down, and it’s prepared to commit barratry to get its way.
Every Ozimal digirabbit in the venerable virtual world Second Life will starve to death (well, permanent hibernation) this week because a legal threat has shut down their food-server, and the virtual pets are designed so that they can only eat DRM-locked food, so the official food server’s shutdown has doomed them all.
Boasting an IPX6 waterproof rating, the Trakk Bullet Ultra Compact Waterproof Bluetooth Speaker resists dust and heavy rainfall. It’s currently available in the Boing Boing Store.The Trakk Bullet offers the same wireless convenience as other portable speakers, but few are built as tough as this one. Its utilitarian construction is designed to be a totally low-maintenance […]
The Ticwatch 2 Active Smartwatch is a simpler take on an active wearable that raised over $2m dollars on Kickstarter and is currently offered in the Boing Boing Store.Somewhere in between the single-day battery life and platform-specificity of the Apple Watch and Android Wear devices, there exists the Ticwatch. Instead of trying to shoehorn another […]
Loot Crate is a subscription service that delivers a box of curated pop culture goods to your doorstep. To sample their geeky wares, you can order a single mystery box exclusively from the Boing Boing Store.Each month Loot Crate sends you 6-7 unique items and apparel, including collectibles, books, and t-shirts. Pulling inspiration from all […]