Last month, Neil Berkett (the new CEO of Virgin Media, one of my ISPs in London) announced that Network Neutrality was "bollocks" and that Internet services would have to pay for premium connections or be relegated to the "Internet bus-lane." In other words, rather than giving me the sites I asked for as fast as they could, Virgin would henceforth deliver the sites that paid bribes faster than other sites (Virgin tried to spin this by saying that the sites that paid would get priority traffic -- but how do you prioritize one service's packets without de-prioritizing
other sites' packets?).
I said then that I would resign my Virgin account over this, and now that I'm back in London, I've been able to look up my account number and send off the following letter (they have 28 days to respond, and I'll post their reply here too):
PO Box 333,
Swansea SA7 9ZJ
May 7, 2008
To Whom it May Concern:
We are writing to you today to cancel our Virgin Broadband account, having read the remarks of your new CEO, Neil Berkett, in which he described the idea of Net Neutrality as "bollocks," promising that any Internet service that failed to pay off Virgin to deliver its packets would be put into the "Internet bus lane."
We contracted with Virgin Broadband to provide us with access to the Internet, on the implicit understanding that Virgin would supply us with the packets we requested at the highest speeds it could manage. We did not sign up to be used as tokens in a tawdry game in which Virgin demands back-handers from the world's websites in exchange for access to us. We want to access the Internet, not be traded to another inmate for two packs of cigarettes.
We believe that this is a material violation of our agreement with Virgin, that Virgin has substantially altered the nature of the service we are paying for. Therefore in accordance with your own terms and conditions, para, J4, "If we and/or Virgin Media Payments break the terms and conditions of this agreement, you're free to end this agreement" we would ask you to terminate my contract without any penalties or fees.
See also: Virgin Media CEO: Net neutrality is "bollocks," promises to breach agreement with customers
As Oracle desperately tries to reanimate its wretched, failed attempt to destroy everything Sun Microsystems stood for and end computer science as we know it, there’s never been a better time to rock one of these “You Wouldn’t Reimplement an API” tees, which were an underground hit during the earlier trial.
Kyohazard’s Lament Configuration is a terrific piece of fan-art for those of us who loved the Hellraiser movies (the good ones, at least).
This is a pretty amazing vacancy: “You will lead Consumer Reports in our effort to realize a market where consumer safety is protected through strong encryption; consumers’ rights to test, repair, and modify their devices are supported by copyright, security, and consumer protection laws; and consumers are empowered to make informed choices about IoT products […]
These days, the vape market is saturated with low-quality products, making it nearly impossible to separate the gems from the duds. The Atmos Rx Dry Herb Vaporizer stands out from crowd for two reasons: its impressive battery life and durable construction. This high-end little gadget is compact enough to fit in your pocket, and packs a powerful punch, […]
If you’re like us, you occasionally get ambitious with your dinner and try to cook multiple sides plus a main dish. These efforts usually end as a cold meal plus a pile of dishes to wash. MasterPan Multi-Sectional Meal Skillet makes it super easy to make multiple dishes at once without the hassle. This heavy gauge bottom pan […]
The Lytro Illum is our all-time best-selling camera and here’s our best deal yet. Apply the code “Lytro10” to save an extra 10% off on this camera’s mind-blowing functionality in this exclusive one day only sale.