Last month, Neil Berkett (the new CEO of Virgin Media, one of my ISPs in London) announced that Network Neutrality was "bollocks" and that Internet services would have to pay for premium connections or be relegated to the "Internet bus-lane." In other words, rather than giving me the sites I asked for as fast as they could, Virgin would henceforth deliver the sites that paid bribes faster than other sites (Virgin tried to spin this by saying that the sites that paid would get priority traffic -- but how do you prioritize one service's packets without de-prioritizing
other sites' packets?).
I said then that I would resign my Virgin account over this, and now that I'm back in London, I've been able to look up my account number and send off the following letter (they have 28 days to respond, and I'll post their reply here too):
PO Box 333,
Swansea SA7 9ZJ
May 7, 2008
To Whom it May Concern:
We are writing to you today to cancel our Virgin Broadband account, having read the remarks of your new CEO, Neil Berkett, in which he described the idea of Net Neutrality as "bollocks," promising that any Internet service that failed to pay off Virgin to deliver its packets would be put into the "Internet bus lane."
We contracted with Virgin Broadband to provide us with access to the Internet, on the implicit understanding that Virgin would supply us with the packets we requested at the highest speeds it could manage. We did not sign up to be used as tokens in a tawdry game in which Virgin demands back-handers from the world's websites in exchange for access to us. We want to access the Internet, not be traded to another inmate for two packs of cigarettes.
We believe that this is a material violation of our agreement with Virgin, that Virgin has substantially altered the nature of the service we are paying for. Therefore in accordance with your own terms and conditions, para, J4, "If we and/or Virgin Media Payments break the terms and conditions of this agreement, you're free to end this agreement" we would ask you to terminate my contract without any penalties or fees.
See also: Virgin Media CEO: Net neutrality is "bollocks," promises to breach agreement with customers
Kirby Ferguson, who created the remarkable Everything is a Remix series, has a new podcast hosted by the Recreate Coalition called Copy This and he hosted me on the debut episode (MP3) where we talked about copying, creativity, artists, and the future of the internet (as you might expect!).
James Cawley is a 50 year old Elvis impersonator from Ticonderoga, NY; his friend William Ware Theiss was costume-designer for the original Star Trek series, and left Cawley the blueprints for the original Star Trek Enterprise sets in his will — so Cawley rented out a 13,000 sqft shuttered supermarket and built an exquisite replica […]
In much of the world, copyright ends 50 years after the creator’s death, in some of the rest of the world, it ends 70 years after the creator’s death; in the USA, things have stopped going into the public domain until 2019 (unless America decides to retroactively extend copyright…again!).
The Black Friday Mac Bundle 2.0 is one of the Boing Boing Store’s best-selling Mac bundles yet, and it’s about to come to an end. If you don’t get your copy now, here’s what you’ll be missing:This bundle comes packing 9 top-rated Mac apps in one package, at the hugely discounted price of just $23.99. […]
The Boing Boing Store’s Gift Guide is full of ideas for pretty much anyone in your life like hipster ice cub trays, Xbox controllers, Halo Boards, and even diamond necklaces. As always, all products in the Boing Boing Store come at great discounts, too. Shop by price bucket starting at under $20. Under $20:Bloxx Jumbo Ice Trays […]
Unlike traditional lighters, the SaberLight features an electronic plasma beam that’s both rechargeable and butane-free. This sleek lighter is even approved by TSA, so you’ll never be stuck buying lighters you’ll just have to throw away partially used. For some people, like me, this is a pretty big game-changer. The SaberLight’s beam is actually both hotter and cleaner […]