Last month, Neil Berkett (the new CEO of Virgin Media, one of my ISPs in London) announced that Network Neutrality was "bollocks" and that Internet services would have to pay for premium connections or be relegated to the "Internet bus-lane." In other words, rather than giving me the sites I asked for as fast as they could, Virgin would henceforth deliver the sites that paid bribes faster than other sites (Virgin tried to spin this by saying that the sites that paid would get priority traffic -- but how do you prioritize one service's packets without de-prioritizing
other sites' packets?).
I said then that I would resign my Virgin account over this, and now that I'm back in London, I've been able to look up my account number and send off the following letter (they have 28 days to respond, and I'll post their reply here too):
PO Box 333,
Swansea SA7 9ZJ
May 7, 2008
To Whom it May Concern:
We are writing to you today to cancel our Virgin Broadband account, having read the remarks of your new CEO, Neil Berkett, in which he described the idea of Net Neutrality as "bollocks," promising that any Internet service that failed to pay off Virgin to deliver its packets would be put into the "Internet bus lane."
We contracted with Virgin Broadband to provide us with access to the Internet, on the implicit understanding that Virgin would supply us with the packets we requested at the highest speeds it could manage. We did not sign up to be used as tokens in a tawdry game in which Virgin demands back-handers from the world's websites in exchange for access to us. We want to access the Internet, not be traded to another inmate for two packs of cigarettes.
We believe that this is a material violation of our agreement with Virgin, that Virgin has substantially altered the nature of the service we are paying for. Therefore in accordance with your own terms and conditions, para, J4, "If we and/or Virgin Media Payments break the terms and conditions of this agreement, you're free to end this agreement" we would ask you to terminate my contract without any penalties or fees.
See also: Virgin Media CEO: Net neutrality is "bollocks," promises to breach agreement with customers
Five years ago, we won an unprecedented victory: spurred on by blackouts of more than 50,000 sites, more than 8 million Americans called Congress to object to the Stop Online Piracy Act (SOPA), a brutal internet censorship bill that would have been a stake through the heart of the open net. SOPA, which had been […]
Sean Bonner’s posted his share of viral images over the years, but the most recent time was a little different: he tweeted a picture of an anti-Trump political sticker he spotted in Tokyo, created by street artist 281_Anti nuke.
Vince Weaver is reimplementing Portal — “the cake acquisition simulator released in 2007” — to the Apple II series of computers, bit by bit — inspired by the fact that the Apple II hires mode has “the perfect Aperture Science orange and blue colors.” He’s released a disc image of the game in Apple Basic, […]
Traditional folding wallets are designed for paper bills—but these days, carrying cash is rarely a necessity. More often than not, I don’t carry cash at all. This Bogui Clik Wallet is the best answer I’ve found for avoiding the hassle of those tight-fitting credit card pockets.This attractive, minimalist wallet features a protective lip, so my cards don’t […]
Using my iPhone while it’s charging is always a hassle. With tucked-away outlets and the meager length of included lightning cables, comfortable scrolling while plugged in is annoying. These 10-Ft MFi-Certified Lightning Cables are super convenient and probably the best iPhone accessory purchase I’ve made.At over three times the length of normal cables, these reach anywhere you […]
With countless applications for modern life, artificial intelligence (AI) is one of the most in-demand fields of study in tech. Beyond modelling human decision making processes and learning abilities, AI can be used to analyze massive volumes of data and create complex interactive systems.This Machine Learning & AI for Business Bundle made mastering these concepts possible for […]