Verizon doesn't understand simple math

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Verizon told George Vaccaro that bandwidth charges in Canada were .002 cents per kilobyte, but billed him at .002 dollars, or 100 times as much as he was quoted.

But Verizon customer service insists there's no difference between .002 dollars and .002 cents. Here's the recording of the call. George was incredibly patient with the Verizon customer service supervisor, who just couldn't understand the many examples George gave him to explain the difference between .002 cents and .002 dollars.

VerizonMath (Thanks, Jim!)