A promotion arrived in my email, offering 40 percent off on products from a company I'd done business with in the past. I was interested in a website construction tool that's gotten good reviews, and clicked the Buy button:
Without my asking, the company had added "Extended Download Service" for an extra few dollars. I dislike this kind of thing -- unrequested add-ons that have little utility in any case-- and I know I'm not alone in feeling this way.
In any case, I clicked the trashcan to remove the extended download service (something that any user could do at no extra cost with any remotely serious kind of backup system), and got back here:
I entered the promotional code and clicked "Apply" -- and what shows up again on the next screen? You guessed it: that extended download service:
At this point I closed that tab in my browser.
I realize we're in a recession, but this kind of behavior doesn't win new customers.
UPDATE: See this comment from the company in response. Apparently the retailer in question is the US reseller for the company that makes the product. Hope they'll straighten out their reseller, which seems to be the intention based on the comments.
On Thursday May 26, Red Nose Day will return for the second year. It’s all about giving to children to fight hunger, sickness, and homelessness. In the video above, the most famous magician in the world, David Copperfield, has his own magical way of asking you to get involved. There’s going to be a two-hour TV show on […]
Facebook gets a bad rap, but where I live, it has brought neighbors together, and it started because of the things I didn’t want to share.
When the Congressional Science committee wants to talk about the cold weather, and when NASA has to defend their budget by explaining why NASA is important, it can make people who believe in facts… a bit tense.
#1. A-Audio Legacy Noise Cancelling Headphones with 3-Stage Technology The A-Audio Legacy Headphones are the Boing Boing Store’s best seller this month, and it’s easy to see why. With 40mm drivers, powerful circuitry, and memory foam padded circumaural ear cups, these are clearly super high-quality headphones. Plus, the patented 3-Stage Technology lets you toggle between passive […]
Vaping is getting more mainstream by the day, which means there’s been an influx of quality yet affordable vaporizers on the market. We’re particularly excited about the APX Wax Vaporizer Kit, which is an easy-to-use, high-quality vape that works with both dry herbs and waxy concentrates.If you’re a beginner trying to get into vaping, the APX […]
When you’ve had a long day and it’s time to unwind, there’s a lot you can do to relax: drink some tea, take a shower or even read a book. But there’s one thing that’s essential to a comfortable night’s rest—and that’s investing in some really good sheets. Enter Bamboo Bed Sheets. These quality sheets retail for $120, but […]