By Xeni Jardin at 8:34 am Fri, Dec 18, 2009
I flew on two Delta flights while visiting the US the first time this year (as well as a few other flights, but they aren’t relevant here).
The first Delta flight, they couldn’t get wireless working. After cabin crew “reset” it a few times, they still didn’t know what to do to get it working.
The second, I got a free voucher to use the wireless. Sweet. I tried the voucher and couldn’t connect to the wireless again. I asked the attendant to try and get it working and again, after a few attempts, she couldn’t get it working. She told me she’d *never* seen it working on a Delta flight, and she’d worked with Delta for a number of years.
The report really needs a “reliability” column too!
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