A rare occurrence of a phone company cutting a customer a serious break: Verizon customer Bob St. Germain was forgiven an $18K phone bill his son racked up in 2006 when a promotional offer for free Internet expired without their knowing. I have no clue why Internet access should cost so much in the first place.
I'm a contributing editor here at Boing Boing. I also have a blog (TokyoMango), a book (Urawaza), and I freelance for Wired, Make, the NY Times Magazine, PRI's Studio360, etc. I'm @tokyomango on Twitter.