The recently deceased (2010) Alfred Kahn was an economist and academic who was beloved for his notorious memo on clear corporate communications. Kahn wrote this while serving as chairman of the Civil Aeronautics Board, sending it around to his staff and fellow board members. He implored them to abandon phrases like "we deem it inappropriate" and to try out other such pomposities on their children to see if they passed the giggle test. He also railed against "data" as singular, the overuse of the passive voice, and the use "herein," "hereunder," "heretofore" and other archaic flourishes.
Early on in my career someone returned a paper I had written along with a copy of what was known as "the Kahn memo" which he had circulated in 1977 to his colleagues at the Civil Aeronautics Board. In it, Kahn railed against the artificial and hyper-legal language favored by bureaucrats and urged his employees to use "straightforward, quasi-conversational, humane prose." The key word here is "humane." It was our duty as public servants to write clearly, yes, but also with compassion and sympathy for our readers. Every now and then when I found myself lazily falling back on horrible bureaucratic gobbledygook, I could snap out of it by rereading Kahn's memo.
Everybody knows about the ridiculous McDonald’s hot coffee lawsuit where a lady who spilled coffee on her lap got millions out of McDonald’s in damages for a frivolous lawsuit — and everyone is wrong. As we’ve previously reported, Stella Liebeck sued McDonald’s after sustaining permanently disfiguring third-degree burns to her genitals and thighs because McDonald’s […]
Apple — which is one of the multinational poster children for tax dodging, along with Google, Amazon, Ikea and others — has billions of dollars “offshore” and in theory they can’t bring that money into the USA without paying tax on it; but thanks to some fancy accounting, much of that money is sunk into […]
Evan from Fight for the Future writes, “Ding dong! The Trans-Pacific Partnership (TPP) is dead. Most news articles say the cause of death was simple: the election of Donald Trump. But they’ve only got a tiny part of the story. Now more than ever, it’s critical we share the real story: creative and strategic grassroots […]
With countless applications for modern life, artificial intelligence (AI) is one of the most in-demand fields of study in tech. Beyond modelling human decision making processes and learning abilities, AI can be used to analyze massive volumes of data and create complex interactive systems.This Machine Learning & AI for Business Bundle made mastering these concepts possible for […]
Computer hacking isn’t just something happening to the DNC. Major software companies need white-hat hackers to ensure the security of their products and users, and I came across a Computer Hacker Professional Certification Package that conveniently teaches those advanced IT techniques online.This course package will prepare you for various computer security certification exams with over 60 hours […]
One of the best ways to progress a career in project management is through earning recognized certifications. These certifications carry significant clout and don’t require expensive tuition or student loans. This Ultimate Project Management Certification Bundle is a great example of an affordable way to get ahead. It includes training for 9 certifications including PMP, […]