Comments on: Report: Comcast helped figure out what was wrong with Pirate Bay (Update: Global Crossing blamed) http://boingboing.net/2011/05/13/report-comcast-helpe.html Brain candy for Happy Mutants Sat, 25 May 2013 08:44:00 +0000 hourly 1 http://wordpress.org/?v=3.4.1 By: Anonymous http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1110394 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-1110394 Heh. "DMCA and copyright claims will be ignored" Nice server package. Heh. “DMCA and copyright claims will be ignored”

Nice server package.

]]> By: SamSam http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109392 SamSam Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109392 It works again! It works again!

]]> By: ColHapablap http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109395 ColHapablap Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109395 How I wish we could get the phone number for the people at Comcast who know what "PMTU" and "NOC" mean, instead of the dummies who have you restart your modem half a dozen times before deploying a technician next week. How I wish we could get the phone number for the people at Comcast who know what “PMTU” and “NOC” mean, instead of the dummies who have you restart your modem half a dozen times before deploying a technician next week.

]]> By: Anonymous http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109399 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109399 The telecoms obviously know that their customers are Pirates but that isn't even the issue. Because torrents can be used for legal activity it would be pre-judgemental for Comcast to cut off access to the service. The telecom companies are not lawyers, nor are they law enforcement officials. It is up to those two groups to respond when people break the law, it is not Comcast's job to cut off a service or a web site because it can be used for illegal activity, even if most of the activity is illegal. P.S. @ColHapablap - almost all tech support is like that unless you go with a very small provider. They hire the same people telemarketers do and their only job is to run down a checklist that they're provided with before sending a tech out. It's a McJob, it's not the tech support person's fault. If they had any tech knowledge they could get a better job. The telecoms obviously know that their customers are Pirates but that isn’t even the issue. Because torrents can be used for legal activity it would be pre-judgemental for Comcast to cut off access to the service. The telecom companies are not lawyers, nor are they law enforcement officials. It is up to those two groups to respond when people break the law, it is not Comcast’s job to cut off a service or a web site because it can be used for illegal activity, even if most of the activity is illegal.

P.S. @ColHapablap – almost all tech support is like that unless you go with a very small provider. They hire the same people telemarketers do and their only job is to run down a checklist that they’re provided with before sending a tech out. It’s a McJob, it’s not the tech support person’s fault. If they had any tech knowledge they could get a better job.

]]> By: GreenJello http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109400 GreenJello Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109400 Anybody go to the "Serious Tubes" website? I've seen mom and pop stores selling used video games with more professional websites. The fact that anybody would pay these guys to do anything is very strange to me. OTOH, the idea that Serious Tubes may, just may, be a front organization for somebody else, somebody who needed to quickly create a scape goat, somebody big and powerful, it not inconceivable. OTOH, if it was some large evil company with a bad habit of messing up the internet to promote their own business, you'd think they could fake a better website/ISP than this, even in a few hours. Then again, maybe not. Anybody go to the “Serious Tubes” website? I’ve seen mom and pop stores selling used video games with more professional websites. The fact that anybody would pay these guys to do anything is very strange to me. OTOH, the idea that Serious Tubes may, just may, be a front organization for somebody else, somebody who needed to quickly create a scape goat, somebody big and powerful, it not inconceivable.

OTOH, if it was some large evil company with a bad habit of messing up the internet to promote their own business, you’d think they could fake a better website/ISP than this, even in a few hours. Then again, maybe not.

]]> By: creesto http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109413 creesto Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109413 So does this mean the MPAA and/or RIAA will be issuing Comcast subpoenas for facilitating piracy? So does this mean the MPAA and/or RIAA will be issuing Comcast subpoenas for facilitating piracy?

]]> By: Cocomaan http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109414 Cocomaan Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109414 Very interesting turn of events. Very interesting turn of events.

]]> By: Anonymous http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109417 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109417 From their website: "Comcast did not help us fix The Pirate Bay. The problem was GBLX using reverse path filtering. We shut down one of our transits because it was flapping. The result was that all outgoing traffic to GBLX got filtered even though the packets took the same path as before. The Pirate Bay is using different paths for incoming and outgoing traffic to avoid beeing traced. We don’t even know where their servers are. We resolved the issue by activating our other transit again." From their website:

“Comcast did not help us fix The Pirate Bay. The problem was GBLX using reverse path filtering. We shut down one of our transits because it was flapping. The result was that all outgoing traffic to GBLX got filtered even though the packets took the same path as before. The Pirate Bay is using different paths for incoming and outgoing traffic to avoid beeing traced. We don’t even know where their servers are. We resolved the issue by activating our other transit again.”

]]> By: Tim Pozar http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109930 Tim Pozar Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109930 Man... I have been bitten a bunch of times by GBLX's RPF. This is not an NN issue. Just a policy thang that GBLX has. Man… I have been bitten a bunch of times by GBLX’s RPF. This is not an NN issue. Just a policy thang that GBLX has.

]]> By: dculberson http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109440 dculberson Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109440 Those people have better things to do than, and make too much money to, answer the phones all day. (Would you really want to pay $75k/year for phone support people? Most customers really *do* just need to restart their modems!) Those people have better things to do than, and make too much money to, answer the phones all day. (Would you really want to pay $75k/year for phone support people? Most customers really *do* just need to restart their modems!)

]]> By: Ralph Giles http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109710 Ralph Giles Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109710 ITYM, "I'm not in their target demographic." I found their website semiotics hilarious. ITYM, “I’m not in their target demographic.” I found their website semiotics hilarious.

]]> By: Anonymous http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1110998 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-1110998 for the record, comcast is dragging their feet on instituting many anti-neutrality, anti-piracy, pro-drm and similar anti-consumer pressures. They still wont roll out ipv6! for the record, comcast is dragging their feet on instituting many anti-neutrality, anti-piracy, pro-drm and similar anti-consumer pressures. They still wont roll out ipv6!

]]> By: Marktech http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1109481 Marktech Wed, 30 Nov -0001 00:00:00 +0000 #comment-1109481 <blockquote>How I wish we could get the phone number for the people at Comcast who know what "PMTU" and "NOC" mean, instead of the dummies who have you restart your modem half a dozen times before deploying a technician next week.</blockquote> <a href="http://xkcd.com/806/">Obligatory...</a>

How I wish we could get the phone number for the people at Comcast who know what “PMTU” and “NOC” mean, instead of the dummies who have you restart your modem half a dozen times before deploying a technician next week.

Obligatory…

]]> By: Anonymous http://boingboing.net/2011/05/13/report-comcast-helpe.html#comment-1110004 Anonymous Wed, 30 Nov -0001 00:00:00 +0000 #comment-1110004 Shiboleet is a pretty nerdy pun. I'm into it. Shiboleet is a pretty nerdy pun. I’m into it.

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