In a three-part history of the Eliza psychotherapeutic chatbot, Jimmy Maher ('the digital antiquarian') covers both the circumstances of Eliza's birth and the way that the people around her thought about her. The third installment, in particular, deals with the reactions of people who watched people reacting to Eliza -- that is, what do we make of the way that Eliza's creator felt about the way that Eliza's users behaved:
Weizenbaum's reaction to all of this has become almost as famous as the Eliza program itself. When he saw people like his secretary engaging in lengthy heart-to-hearts with Eliza, it... well, it freaked him the hell out. The phenomenon Weizenbaum was observing was later dubbed "the Eliza effect" by Shelly Turkle, which she defined as the tendency "to project our feelings onto objects and to treat things as though they were people." In computer science and new media circles, the Eliza effect has become shorthand for a user's tendency to assume based on its surface properties that a program is much more sophisticated, much more intelligent, than it really is. Weizenbaum came to see this as not just personally disturbing but as dangerous to the very social fabric, an influence that threatened the ties that bind us together and, indeed, potentially threatened our very humanity. Weizenbaum's view, in stark contrast to those of people like Marvin Minsky and John McCarthy at MIT's own Artificial Intelligence Laboratory, was that human intelligence, with its affective, intuitive qualities, could never be duplicated by the machinery of computing -- and that we tried to do so at our peril. Ten years on from Eliza, he laid out his ideas in his magnum opus, Computer Power and Human Reason, a strong push-back against the digital utopianism that dominated in many computing circles at the time.
Today a future without schools. Instead of gathering students into a room and teaching them, everybody learns on their own time, on tablets and guided by artificial intelligence. Flash Forward: RSS | iTunes | Twitter | Facebook | Web | Patreon | RedditIn this episode we talk to a computer scientist who developed an artificially […]
Where are our petabyte drives? Brian Hayes takes us through the reasons storage is “stuck” in the low terabytes. The tl;dr is that we got such exceptional capacity growth in the late 90s and early 00s we don’t need much more right now, so the focus since then has been on SSDs, networking, interfaces, etc, […]
Amélie Lamont, a former staffer at website-hosting startup Squarespace, writes that she often found herself disregarded and disrespected by her colleagues. One comment in particular, though, set her reeling — and came to exemplify her experiences there.
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Home audio has taken some big leaps forward in recent years–not just in terms of sound quality, but also in the style department. The FRESHeBAR Leather Soundbar, now 56% off in the Boing Boing Store, is proof.The FRESHeBAR comes packing almost all the options you’d ever need for a home sound system, including Bluetooth streaming capabilities.The unit’s 90 […]