John at Super Punch had such a farcically bad time trying to get service on a new Dell laptop that turned out to be a lemon that it prompted him to document it in eye-watering detail in a post called "Dell laptops are terribly low quality and you shouldn't buy one." I'm convinced.
I called Tuesday afternoon and was told that the LCD was broken and that my warranty did not cover fixing it. I pointed out that the laptop was only three weeks old, and was clearly defective - - I had never dropped it, and indeed had never taken it out of my house. The service agent was unmoved and told me that he would do me a favor and only charge me $200 to fix the screen (instead of the actual cost of $400).
I asked to speak to a supervisor, who told me that "LCD leakage" occurred, and that such a problem was not covered by my warranty. I asked what would have caused such a problem, and he told me it was likely caused by opening or closing the laptop. I told him that a brand new laptop that breaks on account of its intended use was defective, and thus any needed repair was covered by my warranty. He insisted that I would have to pay for the repairs. I asked to speak to his supervisor. He told me that no supervisor was available, but that one would call me on Wednesday.
NCR reports in-the-wild sightings of “deep skimmers” (tiny, disposable card-skimmers that run on watch batteries and use crude radios to transmit to a nearby base-station) on ATMs around the world: “Greece, Ireland, Italy, Switzerland, Sweden, Bulgaria, Turkey, United Kingdom and the United States.”
Craiglist has something wonderful on it: a vast collection of more than 600 vintage Smith-Corona typewriters, including accessories and marketing literature. Yours for a hundred grand. My collection consists of over 600 typewriter items including the company’s first typewriter in the 1880’s to one of the company’s last typewriters in 2000’s and all models in […]
White hat hackers get paid to find holes in their own employers’ online systems, and plug those holes before they become serious security risks. It’s a job that pays handsomely…mostly because few job candidates, even experienced IT professionals, have the skills to scamper over firewalls and infiltrate the deepest recesses of a battle-tested network. But […]
Why buy one of those expensive and confusing universal remotes, clogged with enough buttons to launch a space shuttle, when you could accomplish the same electronic control right on your favorite mobile device? The Blumoo Universal Remote, now just $52.99 in the Boing Boing Store, harnesses the audio power of all your household equipment right […]
You may not love Microsoft Word, but you’ve definitely used it. Other than being one of the most ubiquitous programs on the planet, it’s been the go-to word processing system for more than a quarter-century because it’s as basic as it gets. But occasionally, you’ve got assignments that beg for a lot more options than simple […]