John at Super Punch had such a farcically bad time trying to get service on a new Dell laptop that turned out to be a lemon that it prompted him to document it in eye-watering detail in a post called "Dell laptops are terribly low quality and you shouldn't buy one." I'm convinced.
I called Tuesday afternoon and was told that the LCD was broken and that my warranty did not cover fixing it. I pointed out that the laptop was only three weeks old, and was clearly defective - - I had never dropped it, and indeed had never taken it out of my house. The service agent was unmoved and told me that he would do me a favor and only charge me $200 to fix the screen (instead of the actual cost of $400).
I asked to speak to a supervisor, who told me that "LCD leakage" occurred, and that such a problem was not covered by my warranty. I asked what would have caused such a problem, and he told me it was likely caused by opening or closing the laptop. I told him that a brand new laptop that breaks on account of its intended use was defective, and thus any needed repair was covered by my warranty. He insisted that I would have to pay for the repairs. I asked to speak to his supervisor. He told me that no supervisor was available, but that one would call me on Wednesday.
When I saw that the cell phone designed for rectal smuggling was called “Beat the Boss,” I assumed “The Boss” was a synonym for “The Man,” but it turns out it’s a reference to a specific product: Xeku’s Body Orifice Security Scanner (BOSS), a “hygienic cavity search” chair that scans prisoners for rectal contraband.
The “Beat the Boss phone” is an £27 micro-telephone built into a Bluetooth headset with only trace amounts of metal in its construction; it is lozenge-shaped and is designed to be rectally smuggled into prisons, jails and courtrooms.
As warned last week, Nokia has relaunched its classic 3310 model candybar phone. The good news: it’s a pretty little burner that honors and updates the original’s design. The bad news: that’s the only connection, and it’s otherwise a modern dumbphone with no clear picture yet on how well-designed the interface and hardware is. It’s […]
DJI is the world’s leading designer and producer of easy-to-fly drones and aerial photography systems. If you’re a drone enthusiast, you want a DJI. If you know absolutely nothing about drones and think they’re weird, if you win a DJI you’re going to become a drone enthusiast.Enter this giveaway (for free, yes) and you’ll get a […]
Although there will never be a consensus about the best way to make coffee, any coffee connoisseur will agree that controlling the grind of your beans and balancing water temperature are the keys to a tasty cup. Since your plastic coffee pot doesn’t really allow for that kind of customization, going back to the French […]