John at Super Punch had such a farcically bad time trying to get service on a new Dell laptop that turned out to be a lemon that it prompted him to document it in eye-watering detail in a post called "Dell laptops are terribly low quality and you shouldn't buy one." I'm convinced.
I called Tuesday afternoon and was told that the LCD was broken and that my warranty did not cover fixing it. I pointed out that the laptop was only three weeks old, and was clearly defective - - I had never dropped it, and indeed had never taken it out of my house. The service agent was unmoved and told me that he would do me a favor and only charge me $200 to fix the screen (instead of the actual cost of $400).
I asked to speak to a supervisor, who told me that "LCD leakage" occurred, and that such a problem was not covered by my warranty. I asked what would have caused such a problem, and he told me it was likely caused by opening or closing the laptop. I told him that a brand new laptop that breaks on account of its intended use was defective, and thus any needed repair was covered by my warranty. He insisted that I would have to pay for the repairs. I asked to speak to his supervisor. He told me that no supervisor was available, but that one would call me on Wednesday.
Lured by the internet’s pervasive insistence that it represents a superior, more comfortable typing experience, I recently went back to an old-timey mechanical keyboard. This was a mistake. I am now a hamfisted ASCII jazz disaster.
SpareOne Emergency Phone is a basic cellphone powered by AA batteries. This gives it a relatively short time on a charge, but means that it will have a charge after being stuffed in a drawer or glove box for months. I came across this during my search for the perfect basic phone, but be warned: […]
Low-cost carrier Easyjet has prototyped “Sneakairs,” a pair of shoes that have small vibrating motors and Bluetooth links; they work in concert with your mobile phone’s mapping app, buzzing left or right when it’s time to turn, and twice if you’ve gone the wrong way.
Jared Sinclair developed the RSS reader app Unread, which made $10,000 in its first 24 hours on the iOS market. And we’ve all heard the story of Flappy Bird developer Dong Nguyen, whose creation was reportedly earning $50,000 a day at the height of its 2013 explosion. While those are rare examples, they’re also testament to the […]
If you or your company’s IT system are besieged by black hat cyber attacks, an ethical hacker might be all that stands between crippling damage and a company’s long-term prosperity. It’s no wonder that the market for IT security specialists is exploding. Certification is the key – so learn the tenets of ethical hacking and get […]
Your laptop and mobile devices are top of the line…so why are you trotting out that raggedy decades-old suitcase when you go somewhere? Time to up your travel game with a complete 5-piece Herschel Travel Luggage bundle…and we’ll even give it to you for free!Of course, you’ve got to win the Ultimate Herschel Travel Bundle […]