John at Super Punch had such a farcically bad time trying to get service on a new Dell laptop that turned out to be a lemon that it prompted him to document it in eye-watering detail in a post called "Dell laptops are terribly low quality and you shouldn't buy one." I'm convinced.
I called Tuesday afternoon and was told that the LCD was broken and that my warranty did not cover fixing it. I pointed out that the laptop was only three weeks old, and was clearly defective - - I had never dropped it, and indeed had never taken it out of my house. The service agent was unmoved and told me that he would do me a favor and only charge me $200 to fix the screen (instead of the actual cost of $400).
I asked to speak to a supervisor, who told me that "LCD leakage" occurred, and that such a problem was not covered by my warranty. I asked what would have caused such a problem, and he told me it was likely caused by opening or closing the laptop. I told him that a brand new laptop that breaks on account of its intended use was defective, and thus any needed repair was covered by my warranty. He insisted that I would have to pay for the repairs. I asked to speak to his supervisor. He told me that no supervisor was available, but that one would call me on Wednesday.
Zippo went a bit crazy with its lighter colors, introducing a rainbow of material-science wonders that, alas, I have no more use for, being a 15-year ex-smoker with the muscle-memory of an entire repertoire of obsolete Zippo tricks.
Brew Cutlery raised over $20K on Kickstarter to make these handsome, heavy (150g) utensils with integrated bottle-openers in their handles; the backers who got the early sets are effusive in their praise of the look, materials (18/8 stainless steel) and craftsmanship (each piece is hand-finished). Not cheap, though: $50/set.
To be a Pokémon master, you’ll need a phone that won’t constantly die on you. Because nothing is worse than seeing the screen go black right as you’ve finally found the Charizard of your dreams.That’s why we’re so excited about the LinearFlux PokeCharger Portable Battery ($39.99). With its 3.0 Amp HyperCharging technology, this slim battery will […]
The tech industry is constantly innovating, and in order to stay competitive, you’ll need to keep up. The Programming Into the Future Bundle was created to teach you the skills employers are looking for at this very moment, including in-demand coding languages like Google Go.The bundle of courses includes instruction on a range of innovative tools that advanced coders […]
If you’re running low on MacBook storage, your options are pretty limited. External hard drives mean toting around another piece of bulky equipment, and you probably don’t want a USB stick constantly protruding from your laptop.That’s why the Nifty MiniDrive for MacBooks is such a desirable alternative, and one of our top tech finds this year. You can add […]