The UK Border Authority has ordered Heathrow Airport's management to stop handing out leaflets apologising for the gigantic customs queues at its terminals and advising them to contact UKBA to complain. UKBA has also ordered the airport to stop passengers from documenting these queues with photographs. I came into Heathrow T5 on April 13, and was stuck in an hour-long line just to get into the customs hall, where we were sorted into EU/non-EU passports, and took a picture or two. At the time, uniformed employees were telling us that non-EU passport holders could expect to wait five hours to clear customs. The Guardian's Ben Quinn reports:
The airport operator was also told to prevent passengers taking pictures in the arrivals hall, according to the Daily Telegraph, which obtained correspondence from Marc Owen, director of UKBA operations at Heathrow. Pictures of lengthy queues have been posted on Twitter by frustrated travellers.
Owen said: "The leaflet … is both inflammatory and likely to increase tensions in arrivals halls especially in the current atmosphere. It is inappropriate in that it is not for you to display how to complain on our behalf. Please refrain from handing out [the leaflets] or I will escalate [the matter] with ministers who are likely to take a very dim view. I know there are copies in the hall and your troops are ready with them."
Jim Fitzpatrick, Labour's aviation spokesman, said: "This is a pure coverup. I can understand people wanting to take pictures of the queues. This is further evidence of Border Force trying to hide the severity of the problem.
"Passengers need to know how to register complaints and for Border Force to try to prevent them doing so is outrageous."
UKBA accused of covering up airport delays
Warner Bros has sued talent agency Innovative Artists for running an internal-use Google Drive folder that let its clients and staff review movies in the course of their duties. They say the company ripped “screeners” (DVDs sent for review purposes) and put them on the server, whence they leaked onto torrent sites.
AT&T’s secret “Hemisphere” product is a database of calls and call-records on all its customers, tracking their location, movements, and interactions — this data was then sold in secret to American police forces for investigating crimes big and small (even Medicare fraud), on the condition that they never reveal the program’s existence.
I still love Twitter and hope it finds a way forward. But it looks like all the potential suitors have passed on buying it, and job cuts are in the offing. Twitter Inc., having failed to sell itself, is planning to fire about 8 percent of its workforce as the struggling social-media company prepares to […]
I’ve never really felt the need to purchase a smartwatch because a lot of them aren’t very functional, but at just shy of $30, the Martian Notifier Smartwatch was worth checking out. For that low of a price, it actually does feature an impressive amount of functionality, and comes in handy when you don’t want to be carrying around your […]
Geek Fuel is a subscription delivery service that caters to those of us that love comics, gaming, and general geek culture. Every month, Geek Fuel will assemble a box of goodies with a value of $50 or over. The specific items are a mystery, but you’ll always get an exclusive t-shirt not found anywhere else, a full […]
If you like to DIY and you like helicopters, you’re going to really love the Flexbot Hexacopter Kit. This copter blows traditional models out of the water: it includes everything you need to actually build your own hexacopter, and then pilot it like a pro, too.The construction is complicated enough to give you a challenge, […]