The UK Border Authority has ordered Heathrow Airport's management to stop handing out leaflets apologising for the gigantic customs queues at its terminals and advising them to contact UKBA to complain. UKBA has also ordered the airport to stop passengers from documenting these queues with photographs. I came into Heathrow T5 on April 13, and was stuck in an hour-long line just to get into the customs hall, where we were sorted into EU/non-EU passports, and took a picture or two. At the time, uniformed employees were telling us that non-EU passport holders could expect to wait five hours to clear customs. The Guardian's Ben Quinn reports:
The airport operator was also told to prevent passengers taking pictures in the arrivals hall, according to the Daily Telegraph, which obtained correspondence from Marc Owen, director of UKBA operations at Heathrow. Pictures of lengthy queues have been posted on Twitter by frustrated travellers.
Owen said: "The leaflet … is both inflammatory and likely to increase tensions in arrivals halls especially in the current atmosphere. It is inappropriate in that it is not for you to display how to complain on our behalf. Please refrain from handing out [the leaflets] or I will escalate [the matter] with ministers who are likely to take a very dim view. I know there are copies in the hall and your troops are ready with them."
Jim Fitzpatrick, Labour's aviation spokesman, said: "This is a pure coverup. I can understand people wanting to take pictures of the queues. This is further evidence of Border Force trying to hide the severity of the problem.
"Passengers need to know how to register complaints and for Border Force to try to prevent them doing so is outrageous."
UKBA accused of covering up airport delays
Thailand’s insane lese majeste laws make it radioactively illegal to criticize the royal family, reflecting a profound insecurity about the legitimacy of the ruling elites there that can only be satisfied through blanket censorship orders whenever one of the royals does something ridiculous, cruel or both (this happens a lot).
Shelter is a human necessity second only to food on Maslow’s hierarchy of needs; but it’s also an asset-class that is increasingly relied upon by the world’s super-rich for money-laundering, rent-extraction and simple investment — this creates a dilemma for governments, who are under pressure to ratchet up the cost of a fundamental human necessity […]
Construction is near to completion on Apple’s $5B campus in Cupertino, and the project has included many odd notes, like the insistence on not having thresholds on the floor of the doorways lest daydreaming engineers trip over them, and some weird ideas about where the bathrooms should go.
Loot Crate is a subscription service that delivers a box of curated pop culture goods to your doorstep. To sample their geeky wares, you can order a single mystery box exclusively from the Boing Boing Store.Each month Loot Crate sends you 6-7 unique items and apparel, including collectibles, books, and t-shirts. Pulling inspiration from all […]
Yes, yes there is. The ultraportable Twisty Glass Mini boasts all of the simplicity of its forebear, while fitting just a little bit better in your pocket.The Mini is perfect for casual smokers, and anyone who doesn’t have the patience or fine motor skill for rolling papers. This piece keeps the convenient design of its older […]
Learning to code is a perfect way to grow your technical sophistication, and open up a host of new career options. But since most “learn to code” initiatives focus heavily on web development, it can be tough to find good resources for general-purpose computer science outside of a 4-year degree program. To get a broad […]