The UK Border Authority has ordered Heathrow Airport's management to stop handing out leaflets apologising for the gigantic customs queues at its terminals and advising them to contact UKBA to complain. UKBA has also ordered the airport to stop passengers from documenting these queues with photographs. I came into Heathrow T5 on April 13, and was stuck in an hour-long line just to get into the customs hall, where we were sorted into EU/non-EU passports, and took a picture or two. At the time, uniformed employees were telling us that non-EU passport holders could expect to wait five hours to clear customs. The Guardian's Ben Quinn reports:
The airport operator was also told to prevent passengers taking pictures in the arrivals hall, according to the Daily Telegraph, which obtained correspondence from Marc Owen, director of UKBA operations at Heathrow. Pictures of lengthy queues have been posted on Twitter by frustrated travellers.
Owen said: "The leaflet … is both inflammatory and likely to increase tensions in arrivals halls especially in the current atmosphere. It is inappropriate in that it is not for you to display how to complain on our behalf. Please refrain from handing out [the leaflets] or I will escalate [the matter] with ministers who are likely to take a very dim view. I know there are copies in the hall and your troops are ready with them."
Jim Fitzpatrick, Labour's aviation spokesman, said: "This is a pure coverup. I can understand people wanting to take pictures of the queues. This is further evidence of Border Force trying to hide the severity of the problem.
"Passengers need to know how to register complaints and for Border Force to try to prevent them doing so is outrageous."
UKBA accused of covering up airport delays
The winner-take-all economy has turned virtually every industry into a cartel (four record labels, two cable companies, two phone operating systems, etc) who operate without fear of competition regulation, allowing representatives of a few companies to gather in closed-door meetings to cook up operating agreements that end up having the force of law.
Wang Jianlin made billions speculating on Chinese real-estate; now that he’s diversified into buying Hollywood movie studios and chains of movie theaters, the richest man in China is prepared to say what many have known: the Chinese property market is a huge, deadly bubble that’s ripe to burst.
Wells Fargo’s Board of Directors have finally exercised their right to claw back part of the hundreds of millions of dollars taken home by two senior executives who were compensated on the basis of the fraudulent earnings the bank took in while opening 2,000,000 secret accounts in their customers’ names, taking money out of those […]
Amazon’s Audible is hands-down the most popular place to find audiobooks. With its library of over 180,000 books, Audible has the biggest audiobook selection in the world, and a membership gets you a free book each month. You can sync Audible across multiple devices, so you’ll never lose your spot whether you’re on your computer or your phone.This […]
#1. A-Audio Legacy Noise Cancelling Headphones with 3-Stage Technology The A-Audio Legacy Headphones are the Boing Boing Store’s best seller this month, and it’s easy to see why. With 40mm drivers, powerful circuitry, and memory foam padded circumaural ear cups, these are clearly super high-quality headphones. Plus, the patented 3-Stage Technology lets you toggle between passive […]
Vaping is getting more mainstream by the day, which means there’s been an influx of quality yet affordable vaporizers on the market. We’re particularly excited about the APX Wax Vaporizer Kit, which is an easy-to-use, high-quality vape that works with both dry herbs and waxy concentrates.If you’re a beginner trying to get into vaping, the APX […]