Comments on: Samsung TVs can be plunged into endless restarts with easy attack http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html Brain candy for Happy Mutants Wed, 22 May 2013 16:26:00 +0000 hourly 1 http://wordpress.org/?v=3.4.1 By: klempit http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1415377 klempit Sat, 05 May 2012 15:15:00 +0000 http://boingboing.net/?p=157413#comment-1415377 Our experience was pretty good with Samsung on an older out of warranty LCD set. Power supply failure fixed free out of warranty. I imagine after this post and comment chain they'll pay some attention. Our experience was pretty good with Samsung on an older out of warranty LCD set. Power supply failure fixed free out of warranty. I imagine after this post and comment chain they’ll pay some attention.

]]> By: Lasse Langwadt Christensen http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1413514 Lasse Langwadt Christensen Thu, 03 May 2012 22:52:00 +0000 http://boingboing.net/?p=157413#comment-1413514  you expect them to repair an audio jack you broke ? warranty is for faults they made not you breaking it with force  you expect them to repair an audio jack you broke ?
warranty is for faults they made not you breaking it with force

]]> By: Chentzilla http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1410080 Chentzilla Tue, 01 May 2012 04:45:00 +0000 http://boingboing.net/?p=157413#comment-1410080 You know that Sammy is a different company altogether, right? http://en.wikipedia.org/wiki/Sega_Sammy_Holdings You know that Sammy is a different company altogether, right?
http://en.wikipedia.org/wiki/Sega_Sammy_Holdings

]]> By: kmoser http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1410069 kmoser Tue, 01 May 2012 04:11:00 +0000 http://boingboing.net/?p=157413#comment-1410069 "He claims that Samsung doesn’t even have a channel through which to report these types of bugs." Nonsense. Just send it to their CEO via certified mail. “He claims that Samsung doesn’t even have a channel through which to report these types of bugs.”

Nonsense. Just send it to their CEO via certified mail.

]]> By: soylent_plaid http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409908 soylent_plaid Tue, 01 May 2012 00:22:00 +0000 http://boingboing.net/?p=157413#comment-1409908 I guarantee you that Samsung will have a channel through which to sue Mr. Auriemma right into the ground for "leaking trade secrets". I guarantee you that Samsung will have a channel through which to sue Mr. Auriemma right into the ground for “leaking trade secrets”.

]]> By: gellfex http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409787 gellfex Mon, 30 Apr 2012 22:00:00 +0000 http://boingboing.net/?p=157413#comment-1409787 Samsung is a heartbreaker by making terrific products...generally. But when they fail, their customer service is horrendous and unresponsive.  There's a class action on them for badly designed fridges that fail early. I have one of the above mentioned TVs, and it's audio out jack was destroyed by a kid tripping on the wire. Their response: tough, you broke it. No warranty for you! In theory these smart tv's should be future proof because the apps update all the time. But as Mike said, they're motivated to make you buy a new tv, who knows?   Samsung is a heartbreaker by making terrific products…generally. But when they fail, their customer service is horrendous and unresponsive.  There’s a class action on them for badly designed fridges that fail early. I have one of the above mentioned TVs, and it’s audio out jack was destroyed by a kid tripping on the wire. Their response: tough, you broke it. No warranty for you!

In theory these smart tv’s should be future proof because the apps update all the time. But as Mike said, they’re motivated to make you buy a new tv, who knows?  

]]> By: Lobster http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409692 Lobster Mon, 30 Apr 2012 20:08:00 +0000 http://boingboing.net/?p=157413#comment-1409692 First they came for the Samsung TVs, and I did nothing, because I am not a Samsung TV. First they came for the Samsung TVs, and I did nothing, because I am not a Samsung TV.

]]> By: EH http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409671 EH Mon, 30 Apr 2012 19:47:00 +0000 http://boingboing.net/?p=157413#comment-1409671 Just go to all of the stores around you that sell these TVs and foist the bug on them with a modified TV-B-Gone. I'm sure Best Buy and Walmart have ways of getting the message to Samsung when all of their Sammy's on the floor are no longer usable. Just go to all of the stores around you that sell these TVs and foist the bug on them with a modified TV-B-Gone. I’m sure Best Buy and Walmart have ways of getting the message to Samsung when all of their Sammy’s on the floor are no longer usable.

]]> By: Mike N. http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409666 Mike N. Mon, 30 Apr 2012 19:42:00 +0000 http://boingboing.net/?p=157413#comment-1409666 I don't think Samsung really cares to be honest. They'd much rather you buy a new TV (or other widget) every year.  I don’t think Samsung really cares to be honest. They’d much rather you buy a new TV (or other widget) every year. 

]]> By: Guest http://boingboing.net/2012/04/30/samsung-tvs-can-be-plunged-int.html#comment-1409658 Guest Mon, 30 Apr 2012 19:32:00 +0000 http://boingboing.net/?p=157413#comment-1409658 Had something very similar happen to my JVC RPTV a few years back. It had a bug where if you simply tuned in an HDTV station that broadcasting invalid program guide info (thanks Comcast!) the digital tuner would brick. Had something very similar happen to my JVC RPTV a few years back. It had a bug where if you simply tuned in an HDTV station that broadcasting invalid program guide info (thanks Comcast!) the digital tuner would brick.

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