Indianapolis resident John Gross was going through TSA security in the Orlando, Florida airport, carrying the cremated ashes of his Sicilian grandfather "in a tightly sealed jar marked 'Human Remains." TSA rules say
that this sort of material in carry-on baggage must be labeled, and go through the X-ray machine, but that human remains are to be opened under “no circumstances.” Guess what happened? According to Gross, an idiot TSA agent ignored the agency's own rules
, and caused the ashes to be spilled on the terminal floor.
"They opened up my bag, and I told them, 'Please, be careful. These are my grandpa's ashes,'" Gross told RTV6's Norman Cox. "She picked up the jar. She opened it up.
"I was told later on that she had no right to even open it, that they could have used other devices, like an X-ray machine. So she opened it up. She used her finger and was sifting through it. And then she accidentally spilled it."
Gross says about a quarter to a third of the contents spilled on the floor, leaving him frantically trying to gather up as much as he could while anxious passengers waited behind him.
"She didn't apologize. She started laughing. I was on my hands and knees picking up bone fragments. I couldn't pick up all, everything that was lost. I mean, there was a long line behind me."
Gross says he wants “an apology from the lady who opened the jar and laughed at me."
More from the local ABC News affiliate in Indianapolis.
There's video here. More at the Orlando Sentinel.
Update: He got an apology, sort of. Conveniently, the TSA has lost surveillance video of the incident.
Gross said a high-ranking TSA official contacted him to empathize because of what transpired at the airport. He said the official claims that TSA cannot locate video of his exchange with the security worker. “I got the apology, but I got it from the wrong person,” Gross said.
Cory blogged about the incident when news first broke.
“Netflix will become the exclusive US pay TV home of the latest films from Disney, Marvel, Lucasfilm and Pixar,” Netflix announced today in a blog post. The blockbuster Netflix/Disney deal from 2012 goes into effect this fall. From September onwards, Netflix will become the exclusive US pay TV home of the latest films from Disney, […]
An Egypt Air flight from Paris to Cairo went off radar Wednesday night, a tweet from the airline reported.
This home was burned to the ground in the Fort McMurray wildfire. The owners watched their living room go up in smoke via a security camera feed sent to their iPhone.
We’d all love a 75-inch TV screen on which to view our favorite shows. But not all of us can drop the cash needed to get one of those broadcasting beauties (or even have the space needed to house them).Thankfully, there’s an alternative. With the SainSonic Mini LED Portable Projector (only $59.99 in the Boing Boing Store), you can project a picture […]
If you want to add some real firepower to your programming repertoire, learn Java–one of the most adaptable, widely-used programming platforms around. You can easily do that with this Ultimate Java bundle, now just $69 in the Boing Boing Store.Across 14 lectures and 117 hours of content, the educators at online academy eduCBA will walk you through […]
Every company wants to harness the power of social media, but few understand how to make that happen. Be one of those select few with this Social Media Marketing Course & Certification package, now just $29 in the Boing Boing Store.Over 12 modules of course material, you’ll learn what it takes to increase a brand’s […]