Comments on: Apple suspends over-the-phone password resets http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html Brain candy for Happy Mutants Tue, 21 May 2013 13:58:00 +0000 hourly 1 http://wordpress.org/?v=3.4.1 By: travtastic http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1502087 travtastic Thu, 09 Aug 2012 00:45:00 +0000 http://boingboing.net/?p=175308#comment-1502087 Soon to be triumphantly replaced with <i>iSecurity</i>, whereby I gain custody of your firstborn child if I can guess what state you live in. Soon to be triumphantly replaced with iSecurity, whereby I gain custody of your firstborn child if I can guess what state you live in.

]]> By: Xof http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1501113 Xof Wed, 08 Aug 2012 10:22:00 +0000 http://boingboing.net/?p=175308#comment-1501113 All it takes is one bad kid to ruin the fun for everyone. All it takes is one bad kid to ruin the fun for everyone.

]]> By: Ryan_T_H http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1500930 Ryan_T_H Wed, 08 Aug 2012 03:24:00 +0000 http://boingboing.net/?p=175308#comment-1500930 Deny the problem exists? I think stopping resets is an explicit admission. Would Apple's behavior be somehow more responsible if they kept allowing people to exploit this crack until they have a full replacement system worked out? Exploit found in system. Step 1: Immediately disable whatever methods the exploit relies on Step 2: Now that there is no more ongoing damage take some time to evaluate the situation and figure out what the hell to do next. This is classic responsible damage control. By accounts Apple has been in communication with the people actually affected by the situation. They have shut down the exploit. They are now figuring out what to do next. This is basically the same as Amazon's response to the same situation. I wish all companies behaved as calmly and rationally to security breaches. Deny the problem exists? I think stopping resets is an explicit admission. Would Apple’s behavior be somehow more responsible if they kept allowing people to exploit this crack until they have a full replacement system worked out?

Exploit found in system.
Step 1: Immediately disable whatever methods the exploit relies on
Step 2: Now that there is no more ongoing damage take some time to evaluate the situation and figure out what the hell to do next.

This is classic responsible damage control. By accounts Apple has been in communication with the people actually affected by the situation. They have shut down the exploit. They are now figuring out what to do next. This is basically the same as Amazon’s response to the same situation. I wish all companies behaved as calmly and rationally to security breaches.

]]> By: fuzzyfuzzyfungus http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1500922 fuzzyfuzzyfungus Wed, 08 Aug 2012 03:04:00 +0000 http://boingboing.net/?p=175308#comment-1500922 It's unfortunate; but this is <em>classic</em> Apple damage control mode. Deny that the problem exists while scrambling to fix it, fix it as quietly as possible, and pretend it never happened. Based on the number of 'Apple forum thread about rev. A hardware issue just vanishes' stories that have come up over time, the main exception in this case seems to be that a guy with some visibility got burned which made the "deny" step fairly difficult. The 'oh those wacky phone drones, not adhering to procedure' line is fairly lame, even when true, and it has a certain odor clinging to its veracity... It’s unfortunate; but this is classic Apple damage control mode. Deny that the problem exists while scrambling to fix it, fix it as quietly as possible, and pretend it never happened.

Based on the number of ‘Apple forum thread about rev. A hardware issue just vanishes’ stories that have come up over time, the main exception in this case seems to be that a guy with some visibility got burned which made the “deny” step fairly difficult. The ‘oh those wacky phone drones, not adhering to procedure’ line is fairly lame, even when true, and it has a certain odor clinging to its veracity…

]]> By: Rob Beschizza http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1500918 Rob Beschizza Wed, 08 Aug 2012 02:57:00 +0000 http://boingboing.net/?p=175308#comment-1500918 Right! Brainffffffffft. Right! Brainffffffffft.

]]> By: Melissa Gaul http://boingboing.net/2012/08/07/apple-suspects-over-the-phone.html#comment-1500913 Melissa Gaul Wed, 08 Aug 2012 02:52:00 +0000 http://boingboing.net/?p=175308#comment-1500913 title should maybe be Suspends instead of Suspects? title should maybe be Suspends instead of Suspects?

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