Yesterday, Mark posted Progressive Insurance's denial that it had represented the driver who killed one of its policy holders, in an effort to getting out of paying a claim. Now, Matt Fisher, the brother of the dead woman, has posted a scathing rebuttal, which begins by noting:
At the beginning of the trial on Monday, August 6th, an attorney identified himself as Jeffrey R. Moffat and stated that he worked for Progressive Advanced Insurance Company. He then sat next to the defendant. During the trial, both in and out of the courtroom, he conferred with the defendant. He gave an opening statement to the jury, in which he proposed the idea that the defendant should not be found negligent in the case. He cross-examined the plaintiff’s witnesses. On direct examination, he questioned all of the defense’s witnesses. He made objections on behalf of the defendant, and he was a party to the argument of all of the objections heard in the case. After all of the witnesses had been called, he stood before the jury and gave a closing argument, in which he argued that my sister was responsible for the accident that killed her, and that the jury should not decide that the defendant was negligent.
"Botanicus Interacticus" is a Disney research project that uses an electrode in the soil of a plant to turn the entire plant into a multitouch interface that can be used to control computers and other devices.
Botanicus Interacticus is a technology for designing highly expressive interactive plants, both living and artificial. The technology is driven by the rapid fusion of our computing and living spaces. Botanicus Interacticus an interaction platform that takes interaction from computing devices and places it anywhere in the physical environment. In particular we are targeting living plants.
Botanicus Interacticus has a number of unique properties. This instrumentation of plants is simple, non-invasive, and does not damage the plants. It requires only a single wire placed anywhere in the soil. The interaction with plants goes beyond simple touch and allows rich gestural interaction. Examples include: sliding fingers on the stem of the orchid, detecting touch and grasp location, tracking proximity, and estimating the amount of touch contact between user and a plant.
Botanicus Interacticus also deconstructs the electrical properties of plants and replicates them using electrical components. This allows the design of a broad variety of biologically inspired artificial plants that behave nearly the same as their biological counterparts. The same sensing technology is used with both living and artificial plants.
A broad range of applications are possible with Botanicus Interacticus technology: designing interactive responsive environments and new forms of living interaction devices as well as developing organic ambient and pervasive interfaces.
90 Days, 90 Reasons is a compelling Web project where each day, an interesting thinker contributes an essay on why President Obama should be reelected. First up was Death Cab for Cutie's Ben Gibbard on gay marriage, followed by the likes of environmental activist Adam Werbach on fuel efficiency standards, Roxane Gay on hope and change, and so on. From the "opening salvo":
This initiative will provide daily reasons—concrete, factual, plain—to re-elect Barack Obama, and will also provide likely outcomes of a Romney presidency. Articulating these reasons will be a wide range of well-known Americans, their ranks proving that there is, indeed, a growing movement that acknowledges not only that Obama needs four more years, but that we actually need to participate to make it happen. Romney’s poll numbers are neck and neck with Obama’s, and the Republican party has raised and will continue to raise more money than Obama will or can. The only chance Obama has to win is if we can harness the same populist enthusiasm we did when we made history in 2008.
New father Charlie Brooker has caught himself shouting at the machines in his life, given the matter careful consideration, and decided that it's OK -- more than OK, really. For Brooker, the future will involve lots of shouting at machines. Makes me wonder if there isn't something to be said for designing machines that understand why you're shouting at them.
I used to play vertical-scrolling shoot-em-ups in which a blizzard of angry pixels swirled around the screen like a synchronised galaxy impersonating a flock of starlings, accompanied by a melodic soundtrack of pops and whistles apparently performed by an orchestra of frenzied Bop-It machines. But at least then you could press pause. Now I find it hard to cope with seeing a banner ad slowly fading from red to green while the The One Show's on in the background, which is why over the past few weeks I've ratcheted down my engagement with anything not made of wood. There's a baby to attend to, and his old man needs a lie down.
Because the alternative is to surround myself with technology designed specifically for shouting at. And that's the more uplifting feature of the horrible future I pictured for this baby I'm talking about, the baby I vowed to never mention in print because to do so would instantly mark me out as a prick: in the future, we'll have specially designed anguish-venting machines – unfeeling robots wearing bewildered faces for older people to scream into like adult babies, just to let out all the stress caused by constant exposure to yappering, feverish stimuli. Tomorrow will consist of flashing lights and off-the-shelf digital punchbags, consumed by a generation better equipped to deal with it than me, which won't matter because by then I will have withdrawn entirely from the digital world: an old man, enjoying his lie down.
On the Vintage Ads LJ group, the fabulous Man Writing Slash has posted a set of "industrial cut-aways" by Frank Soltesz -- these being elaborate diagrams showing the details of manufacturing processes and businesses (brewing, making ice-cream, hotels). If you like comic-book villain-lair cutaways, you'll love these.
Ever wonder what happens if you yo-yo in space? Wonder no more. Rather, stare in wonderment as NASA astronaut Don Pettit uses his downtime to demonstrate the amazing phenomenon of micrgravity yo on a very special episode of Science Off the Sphere.
There is so much exciting news involved in this story that I'll just give it to you bit by bit: Sam Raimi is producing a movie called Murder of a Cat, which is about a guy who discovers that his recently deceased cat was leading a double life with another owner. That guy will be played by Fran Kranz, who was most recently seen in that other amazing Joss Whedon movie released this year, The Cabin in the Woods. As if this couldn't get any more fun, he will be directed by Gillian Greene-Raimi, wife of Sam, making her debut as a feature director. This movie was made for the geekiest faction of the internet. This movie was made...for us.
Contents include: Least Adorable Pet
| Most Disgusting Behavior on a Plane
| Most Rotten Cheese
| Creepiest Toy Maker
| Most Disagreeable Food Additive
| Saddest Fate for an Island Nation
| Most Disgusting Fruit
| Worst Diet
| Most Disgusting Beverage
| Most Lethal Clutter
| Cruelest Food Preparation
| Worst Grudge Against Nature
| Least Genial Fish
| And lots more!
An excellent editorial by Alistair Croll on the civil rights implications of Big Data contains a number of points I hadn't considered before, as well as great analysis of the way that the Big Data situation arrived:
“Personalization” is another word for discrimination. We’re not discriminating if we tailor things to you based on what we know about you — right? That’s just better service.
In one case, American Express used purchase history to adjust credit limits based on where a customer shopped, despite his excellent credit limit:
Johnson says his jaw dropped when he read one of the reasons American Express gave for lowering his credit limit: “Other customers who have used their card at establishments where you recently shopped have a poor repayment history with American Express.”
We’re seeing the start of this slippery slope everywhere from tailored credit-card limits like this one to car insurance based on driver profiles. In this regard, big data is a civil rights issue, but it’s one that society in general is ill-equipped to deal with.
We’re great at using taste to predict things about people. OKcupid’s 2010 blog post “The Real Stuff White People Like” showed just how easily we can use information to guess at race. It’s a real eye-opener (and the guys who wrote it didn’t include everything they learned — some of it was a bit too controversial). They simply looked at the words one group used which others didn’t often use. The result was a list of “trigger” words for a particular race or gender.
[UPDATE: Read the comments in Cory's post here. The court records show that Progressive did indeed participate in the killer's legal defense] Adweek has a short item about Progressive Insurance's "social media crisis" resulting from Matt Fisher's claim that the insurer defended his sister's "killer in court in an effort not to pay out the benefit on her policy."
Progressive understands Flo is now a liability, at least temporarily, though the company was way too slow to replace her avatar with the corporate logo on its main Twitter account -- leaving Flo to smile maddeningly as she robo-spammed canned responses at people who had read Fisher's story and were horrified.
The article also linked to a statement from Chris Wolf, the claims general manager for Progressive, who points the finger at Nationwide for representing the defendant.
To be very clear, Progressive did not serve as the attorney for the defendant in this case. He was defended by his insurance company, Nationwide.
There was a question as to who was at fault, and a jury decided in the Fisher family’s favor just last week. We respect the verdict and now can continue to work with the Fisher family to reach a resolution.
In a guest editorial on TechDirt, Harold Feld ruminates on the recent theft of his iPod from the front seat of his car, and imagines what his response to this difficulty might have been like, had he been the MPAA:
1. Berate the cop who answered my call for not stopping the crime before it happened. I would also go around to everyone in my neighborhood and accuse them of "supporting theft" from their failure to set up a neighborhood watch to protect my right to leave my iPod in the front seat of my car.
2. When the cop told me that I could reduce the likelihood of future car break-ins by keeping electronics hidden, I would shout at the cop for "supporting theft." After all, I have a perfect right to keep my iPod in my car, prominently displayed if I want. How dare this cop tell me to change my behavior to avoid getting robbed!
3. Later, I would try to get the cop who advised me on how to avoid future car break-ins fired for "abetting car thieves." I would conduct a public smear campaign in which I accused this cop of being in bed with thieves, fences, and other nefarious dealers in stolen goods because he "supports theft" by advising me how to avoid future car break-ins rather than setting a 24/7 guard on my driveway or preemptively arresting anyone who looks like he or she might steal my iPod. After all, if you really cared about stopping theft, you wouldn't tell me to change my behavior or take steps to protect myself! I have a perfect right to leave my iPod in my front seat, and theft is wrong. So telling me to hide my iPod to avoid a break in means you don't really want to enforce the law.
4. While I'm at it, I will also accuse my neighbors of secretly wanting to steal my iPod. They have motive (who wouldn't want a free iPod?) and opportunity, so they are all prime suspects. I will demand the police conduct a house-to-house search. If they are too busy, I insist the police give ME the right to do a house-to-house search...
UK fashion house Mulberry's latest campaign is a forest fairytale shot by famed British fashion photog and Vogue mainstay Tim Walker. The photos are fantastic but I hope those wild things run like hell given that Mulberry's autumn/winter line is all about the fur. (via SuperPunch)
Gotye created the ultimate remix of his ubiquitous "Somebody That I Used to Know" track strictly from covers and parodies of the song that he found on YouTube. Gotye says he was directly inspired by Kutiman's classic "Thru-you" from 2009. "Somebodies: A YouTube Orchestra" (Gotye.com)
BERG design studio's delightful Little Printer that we first blogged about in November can now be pre-ordered! You use your phone to subscribe to content sources that the Little Printer spews out as a custom miniature newspaper. It's £199.00 for the starter pack including the printer, cloud bridge, international power supplies, cables, and extra paper. Little Printer
And the more makery of you might prefer AdaFruit's "Internet of Things" DIY mini-printer kit!