At Neatorama, librarian John Farrier helpfully points out some places where fictional pony librarian Twilight Sparkle could stand to improve her professional practice. It is simultaneously a dedicated bit of pony fandom and an interesting overview of the many responsibilities of a real-world librarian.
Conducting a reference interview is the act of translating a patron’s request into terms that are congruent with the library’s resources. It may surprise non-librarians to learn this, but yes: reference interviewing is a skill. And it is one that Twilight should develop.
A good reference interview begins with the librarian conducting him/herself in a manner that is welcoming. Helping the patron is the first priority of a librarian working the reference desk. The patron is not a distraction or an annoyance. In the first reference interview in the series, Twilight interacts with her patron, Rainbow Dash. “Can I help you?” is a good beginning. But her tone and body language suggests that she would rather not.
... Twilight has some good reference interviewing sense. One pitfall that rookie librarians fall into is to give professional advice instead of information—especially medical and legal advice. In “Cutie Pox,” Applejack and Applebloom visit the library and asking for medical advice. Twilight, aware that doing so could expose the library and herself to liability, deftly avoids doing so and refers Applejack and Applebloom to Zecora, a qualified medical professional.
Read the rest of the story at Neatorama
An apartment-dweller in Tver, Russia installed a video camera on his or her front door, looking out into the stairwell, then uploaded a compendium of amusing and/or interesting moments to YouTube. The neighbors seem generally hostile to surveillance, though some of them are in no condition to notice it. Google Translate suggests the following caption: […]
This entry in Reza Farazmand’s ongoing Trash Bird series explains the secret to happiness. You can read more Trash Bird comics on Webtoon.
When the Scottish writer William Sharp died in 1905, his wife revealed a surprising secret: For 10 years he had kept up a second career as a reclusive novelist named Fiona Macleod, carrying on correspondences and writing works in two distinctly different styles. In this week’s episode of the Futility Closet podcast we’ll explore Sharp’s […]
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