At Neatorama, librarian John Farrier helpfully points out some places where fictional pony librarian Twilight Sparkle could stand to improve her professional practice. It is simultaneously a dedicated bit of pony fandom and an interesting overview of the many responsibilities of a real-world librarian.
Conducting a reference interview is the act of translating a patron’s request into terms that are congruent with the library’s resources. It may surprise non-librarians to learn this, but yes: reference interviewing is a skill. And it is one that Twilight should develop.
A good reference interview begins with the librarian conducting him/herself in a manner that is welcoming. Helping the patron is the first priority of a librarian working the reference desk. The patron is not a distraction or an annoyance. In the first reference interview in the series, Twilight interacts with her patron, Rainbow Dash. “Can I help you?” is a good beginning. But her tone and body language suggests that she would rather not.
... Twilight has some good reference interviewing sense. One pitfall that rookie librarians fall into is to give professional advice instead of information—especially medical and legal advice. In “Cutie Pox,” Applejack and Applebloom visit the library and asking for medical advice. Twilight, aware that doing so could expose the library and herself to liability, deftly avoids doing so and refers Applejack and Applebloom to Zecora, a qualified medical professional.
Read the rest of the story at Neatorama
Bruce Schneier warns us that the Internet of Things security dumpster-fire isn’t just bad laptop security for thermostats: rather, that “software control” (of an ever-widening pool of technologies); interconnections; and autonomy (systems designed to act without human intervention, often responding faster than humans possibly could) creates an urgency over security questions that presents an urgent […]
In the late 1960s and 1970s, the mind-expanding modus operandi of the counterculture spread into the realm of science, and shit got wonderfully weird. Neurophysiologist John Lilly tried to talk with dolphins. Physicist Peter Phillips launched a parapsychology lab at Washington University. Princeton physicist Gerard O’Neill became an evangelist for space colonies. Groovy Science: Knowledge, […]
In a lead editorial in the current Nature, John Wilbanks (formerly head of Science Commons, now “Chief Commons Officer” for Sage Bionetworks) and Eric Topol (professor of genomics at the Scripps Institute) decry the mass privatization of health data by tech startups, who’re using a combination of side-deals with health authorities/insurers and technological lockups to […]
Home audio has taken some big leaps forward in recent years–not just in terms of sound quality, but also in the style department. The FRESHeBAR Leather Soundbar, now 56% off in the Boing Boing Store, is proof.The FRESHeBAR comes packing almost all the options you’d ever need for a home sound system, including Bluetooth streaming capabilities.The unit’s 90 […]
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3D printers are hot, but they’re also pricey. While the prospect of cranking out everything we can dream up is enticing, cost is often one factor that keeps us from jumping onto the 3D printing train.Now, thanks to M3D, that doesn’t have to be the case. You can now get its flagship 3D printer–plus four reels of filaments–for just […]