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How I fixed an iPhone with a Q-Tip

Mark Frauenfelder at 5:37 pm Mon, Nov 5, 2012

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On Saturday night my 15-year-old daughter texted me that her iPhone was broken. Her friend had spilled salad dressing on it while they were at dinner. The speakers and microphone no longer worked. No phone calls, no music. I thought that the phone would have to be replaced. When I got home I googled iPhone water damage speaker not working. The first result was a page on Saw Tun's blog called "How to fix the iPhone speaker problem (water damage)." He wrote:

Problem: The iPhone speaker works fine when headphones are plugged into it. However, as soon as the headphones are removed, there is no sound emitted from the iPhone. In other words, the iPhone speaker doesn’t work. My phone wouldn’t ring and I couldn’t hear any sound from the iPhone. This happened to my phone after it was water damaged.

Solution: Find a q-tip. Insert the q-tip into the headphone jack of the iPhone. Swivel the q-tip around for a bit and clean the inside of the headphone jack. Once I did this, the problem was magically fixed!

I had my doubts, but I tried it. It didn't work. I used another Q-tip. Still didn't work. But, the Q-tips smelled like oil and vinegar salad dressing. So I kept on sticking them into the jack. After the fifth or sixth Q-tip, Lana Del Rey started singing through the phone.

Thank you, Saw Tun!

Mark Frauenfelder is the founder of Boing Boing and the editor-in-chief of MAKE and Cool Tools. Twitter: @frauenfelder. Come and hear Mark speak at the ALA conference in Chicago on July 1.

MORE:  iphone • tips and tricks

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  • pborenstein

    If it’s just water, you can use a hair dryer to dry the moisture.

    Now that I think about it, the decision to put the headphone jack of the bottom of the iPhone 5 is brilliant.

    • http://www.spockosbrain.com spocko

      We’ve had the headphone jack at the bottom of the Ipod Touch for YEARS. We win!  In your face iPhone 1-4 users!

      But seriously. I really like my iPod Touch 4g. I’m around wireless hot spots most of the time and I use Skype and a SIP phone or Google phone for calls depending on the connection and who I’m calling. 

  • BarBarSeven

    Wow! I actually just went through the same nonsense with Hurricane Sandy.  After the hurricane passed, but was still kind of rainy I decided to go for a late night walk.  Took tons of iPhone pictures, but didn’t pay any mind to the occasional drop of water that would hit the phone.  It wasn’t a deluge, so I just wiped off any stay post-Hurricane water.

    Got home & wanted to play some podcasts.  Laid the phone down.  Worked & was clearly “playing” but no sound through the built in speakers. Whenever I hit the volume buttons, the indicator would say “headphones.”  Dug online & found a similar Q-Tip tip. But I dunno what kind of tiny Q-Tips folks were using, but all were just too big for the headphone jack.

    So rolled up a small piece of paper towel.  Dabbed it in there a few times & *WHALLA* it worked!

    • echolocate chocolate

      “Voila”.

      • Antinous / Moderator

        “Voilà”

        • Stooge

          « Voilà! »

          • HulloHulot

            « Voilà ! »

          • http://ae4rv.com/ royaltrux

             Viola!

          • acerplatanoides

            http://www.youtube.com/watch?v=01gm0onZiKM

  • http://glitch.tl/ Michael Smith

    Okay so it sounds like the contact which switches the audio from speaker to earphone was shorted or displaced by debris.

    • BarBarSeven

      Yes, salad dressing is debris.

  • http://www.matthewpetty.com/ Matthew Petty

    Sounds like the time I fixed a Citroen 2CV with a Band-Aid.

    • http://www.facebook.com/dpease Dave Pease

      you also doubled the Citroen 2CV’s value in the process

    • Narmitaj

       I once fixed a Renault 4 French ex-postal van with a handkerchief (tied round one of the coolant tubes that had split).

  • http://openid.aliz.es/butmyrisk butmyrisk

    Too bad apple tries to limit your “intrusion” into THEIR phone. Opening devices and cleaning them is often a common maintenance task that requires very little expertise other than know that you want to get rid of foreign materials that could be conductors. 

    • acerplatanoides

      are you mad because Apple doesn’t want to be tech support for hobbyists? All you risk is your warranty. Bodge on.

    • ian_b

       What are you suggesting? That the phone be covered in screws and bay doors with user-accessible internals? What, exactly, do you imagine this dystopian monstrosity would look like and weigh?

  • http://sarahlovesfabric.com/ SarahLovesFabric

    So… You heard Lana del Rey singing and that was evidence that the iPhone was FIXED…?

    • Aaron

        Yeah, I was gonna say… All this is good news except that the daughter is listening to Lana del Ray.

      • Dave X

        Yeah, but the salad dressing had a beat you could dance to!

  • sam1148

    I’d be interested in knowing what Q-Tip can fit in a standard headphone jack. 

    EDIT: I posted too soon…I see you pull off the cotton, leaving just a bit of it on the QTIP to insert it.

  • http://www.facebook.com/people/Vincent-Maldia/100001023048460 Vincent Maldia

    vinegar is acidic. acids or even plain water can cause delicate electronics to corrode. The power button on my 5 year old HTC p3400i is on the upper left corner. Its failing. A cellphone technician opened it up and cleaned some corrosion. It still works 99% of the time but I’m gonna get a mid end android to replace it. Its served me well. Maybe some water dripped in due to it being on top, I don’t know

    so if there is some vinegar left inside the phone, expect future problems

  • KaleoK

    “Lana Del Rey started singing through the phone.”

    Should have left the iPhone silenced!

  • Raneru

    “After the fifth or sixth Q-tip, Lana Del Rey started singing through the phone.”  You have my deepest sympathy.

  • chgoliz

    Based on everyone else’s comments, I checked out this Lana Del Rey. Holy moley.  I will never complain about my kids’ tastes in music again.

  • James Kimbell

    ITT: People going out of their way to make sure you know they don’t like Lana del Rey.

  • KibblesAhoy

    I’ve been doing this fix on client Macs for years. The old “red light coming out of the headphone jack” issue…

  • Mark Creasy

    Above posters are correct; while the Q-tip thing is cool for the short term, sit down with your favorite beverage and the required screwdrivers and follow the appropriate iFixit guide to disassemble the device and clean out the remaining goo (with more Q-tips!) or there will probably be more issues down the line. 

  • ian_b

    Pocket lint is another common culprit. A toothpick or bobby pin will wrangle it out.

  • Baldhead

    I find Q- Tip always makes my music devices sound better.

  • http://profiles.google.com/macrumpton Michael Crumpton

    Perhaps if you keep at it with the Que tips you will be able to get it play something better than  Lana Del Rey.