Yesterday morning, I flew the final leg of my 23-city book-tour. I was supposed to fly Kansas City -> Chicago -> Toronto, but the Kansas/Chicago flight was delayed, because United had scheduled the crew too tightly on its turnaround, and the FAA grounded them until they got a full night's sleep. I was able to get on another flight in Chicago, but my bag didn't make it.
But they assured me it would follow. After all, there are several United flights every day from Chicago to Toronto. The ground agent in Toronto even offered to expedite the bag.
But it didn't show up. When I called last night, the automated system reported no updates. This morning, it was the same. After a very long time on hold, I was told that they'd flown it to Las Vegas and forgotten about it. When I asked what I was going to do about toiletries, medication, workout stuff and a change of clothes, they offered me a whopping $75. That won't cover it -- especially since I have to dress up for an event tonight (bad enough that I had to finish out the tour without clean socks or underwear). And when I spoke to a supervisor, he wouldn't budge.
Screw you, United. This has been a comedy of errors, from the scheduling screw up in Kansas to the series of bag and reporting screwups, to the awful treatment from your customer service department. Every one of them was your fault, and you left me high and dry. You suck.
Wells Fargo’s Board of Directors have finally exercised their right to claw back part of the hundreds of millions of dollars taken home by two senior executives who were compensated on the basis of the fraudulent earnings the bank took in while opening 2,000,000 secret accounts in their customers’ names, taking money out of those […]
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In Sweden a legislative proposal will let repair shops will charge lower sales-tax, and allow people who repair their appliances and bicycles be to write off their expenditures.
When you’ve had a long day and it’s time to unwind, there’s a lot you can do to relax: drink some tea, take a shower or even read a book. But there’s one thing that’s essential to a comfortable night’s rest—and that’s investing in some really good sheets. Enter Bamboo Bed Sheets. These quality sheets retail for $120, but […]
The Avantree Powerhouse 4 Port Fast USB Charging Station brings high quality, high power, and still keeps your work space or home looking neat and organized. The best part about this charger is its capacity. It comes packing 4 USB charging sockets and a powerful 4.5A/22.5W output.. Its smartport technology means you don’t have to worry about frying your battery, either—it […]
With this comprehensive course in App & Game Development for iOS and Android, you’ll be able to take full advantage of this career opportunity without committing to going back to school full time. You’ll learn how to build immersive, interactive games and apps from start to finish using Python, C#, Unity, and HTML—some of the most in-demand programming […]