Yesterday morning, I flew the final leg of my 23-city book-tour. I was supposed to fly Kansas City -> Chicago -> Toronto, but the Kansas/Chicago flight was delayed, because United had scheduled the crew too tightly on its turnaround, and the FAA grounded them until they got a full night's sleep. I was able to get on another flight in Chicago, but my bag didn't make it.
But they assured me it would follow. After all, there are several United flights every day from Chicago to Toronto. The ground agent in Toronto even offered to expedite the bag.
But it didn't show up. When I called last night, the automated system reported no updates. This morning, it was the same. After a very long time on hold, I was told that they'd flown it to Las Vegas and forgotten about it. When I asked what I was going to do about toiletries, medication, workout stuff and a change of clothes, they offered me a whopping $75. That won't cover it -- especially since I have to dress up for an event tonight (bad enough that I had to finish out the tour without clean socks or underwear). And when I spoke to a supervisor, he wouldn't budge.
Screw you, United. This has been a comedy of errors, from the scheduling screw up in Kansas to the series of bag and reporting screwups, to the awful treatment from your customer service department. Every one of them was your fault, and you left me high and dry. You suck.
As I wrote about last month, the hotelier who operates the Toronto property bearing Trump’s name was desperate enough to get shut of it that they had bid millions for the right to change the name of the hotel.
Everyone’s favorite Internet monopoly Amazon looks like it’s about to eat Blue Apron’s lunch. Amazon just announced plans to boy high-end grocery chain Whole Foods last month in June, and has also recently filed for trademarks around prepped meal kit services– that’s Blue Apron’s sole business.
This old Mental Floss post collects salesmans’ miniatures from the 1930s, including mausoleums, swimming pools, Persian rugs, and more — but the gem is this gorgeous neon sample-case.
Just because English has become the common global tongue doesn’t mean it’s the easiest language to write—even for native speakers. If you’re looking to improve your written communication skills, especially on your smartphone, take a look at Ginger Page.Ginger is a cross-platform app that offers corrections for phrasing as well as grammar. It’s powered by […]
The current web development landscape is rife with buzzwords and technology that gets abandoned almost as soon as it’s made. If you’ve never written a line of code before, it can be hard to figure out what’s coming, what’s here to stay, or how to get ahead.This Beginner Web Development Bundle is a great place […]
The Fader Stealth Quadcopter from TRNDlabs packs incredible flight performance into a package small enough to land on your phone screen, and it’s available now in the Boing Boing Store.The Fader’s six-axis gyroscope module gives it perfect balance in the air. This makes the onboard 720p HD camera all the better for shooting amazing flight […]