Julian says: "We all have to deal with call centers and they are alas today's dark Satanic mills. A place where you can get low pay, high stress and no recognition. A friend of mine was recently canned at one (a contractor for Microsoft), for hanging up on someone with a pro Nazi nym.
Around 6:15 PM PST on July 17th of this year, I got a call from Dave. Dave had some kind of an accounts issue, which we don’t normally touch. I told him I could transfer him to the Live department and they could take a look at the issue for him. Up to this point Dave seemed perfectly nice. He didn’t even give me shit about being named April and having a male-sounding voice. Then I asked him his gamertag.
“I’ll spell it out for you,” says Dave. “It’s H-E-E-B, and then it’s all together, no spaces, H-U-N-T-E-R, and then an S-S. So it should be HeebHunterSS with no spaces.”
Where are our petabyte drives? Brian Hayes takes us through the reasons storage is “stuck” in the low terabytes. The tl;dr is that we got such exceptional capacity growth in the late 90s and early 00s we don’t need much more right now, so the focus since then has been on SSDs, networking, interfaces, etc, […]
Amélie Lamont, a former staffer at website-hosting startup Squarespace, writes that she often found herself disregarded and disrespected by her colleagues. One comment in particular, though, set her reeling — and came to exemplify her experiences there.
In this episode of the Flash Forward podcast we travel to a future where humans have decided to eradicate the most dangerous animal on the planet: mosquitos. How would we do it? Is it even possible? And what are the consequences? Flash Forward: RSS | iTunes | Twitter | Facebook | Web | Patreon We […]
Why buy one of those expensive and confusing universal remotes, clogged with enough buttons to launch a space shuttle, when you could accomplish the same electronic control right on your favorite mobile device? The Blumoo Universal Remote, now just $52.99 in the Boing Boing Store, harnesses the audio power of all your household equipment right […]
You may not love Microsoft Word, but you’ve definitely used it. Other than being one of the most ubiquitous programs on the planet, it’s been the go-to word processing system for more than a quarter-century because it’s as basic as it gets. But occasionally, you’ve got assignments that beg for a lot more options than simple […]
Almost everyone has their smartphone in a case of one kind or another. Beyond simple protection, finding a case that can charge your phone on its own, but doesn’t feel like it’s also adding a couple pounds to the phone’s weight is the tricky part. Billed as the world’s thinnest battery case, the ThinCharge iPhone […]