Julian says: "We all have to deal with call centers and they are alas today's dark Satanic mills. A place where you can get low pay, high stress and no recognition. A friend of mine was recently canned at one (a contractor for Microsoft), for hanging up on someone with a pro Nazi nym.
Around 6:15 PM PST on July 17th of this year, I got a call from Dave. Dave had some kind of an accounts issue, which we don’t normally touch. I told him I could transfer him to the Live department and they could take a look at the issue for him. Up to this point Dave seemed perfectly nice. He didn’t even give me shit about being named April and having a male-sounding voice. Then I asked him his gamertag.
“I’ll spell it out for you,” says Dave. “It’s H-E-E-B, and then it’s all together, no spaces, H-U-N-T-E-R, and then an S-S. So it should be HeebHunterSS with no spaces.”
Where are our petabyte drives? Brian Hayes takes us through the reasons storage is “stuck” in the low terabytes. The tl;dr is that we got such exceptional capacity growth in the late 90s and early 00s we don’t need much more right now, so the focus since then has been on SSDs, networking, interfaces, etc, […]
Amélie Lamont, a former staffer at website-hosting startup Squarespace, writes that she often found herself disregarded and disrespected by her colleagues. One comment in particular, though, set her reeling — and came to exemplify her experiences there.
In this episode of the Flash Forward podcast we travel to a future where humans have decided to eradicate the most dangerous animal on the planet: mosquitos. How would we do it? Is it even possible? And what are the consequences? Flash Forward: RSS | iTunes | Twitter | Facebook | Web | Patreon We […]
Some people say magic tricks are nerdy and best left to your 12-year-old asthmatic cousin. But others see value in perfecting the slight of hand and showmanship associated with a perfectly executed routine. We’re firmly in the latter camp. And now, we’re giving you the ability to put a few parlor tricks up your sleeve with the Penguin […]
Bluetooth speakers may be convenient to use, but many of them just aren’t that powerful. Sure, it may be fine if you’re seated in front of the speaker. But move across the room, and you may strain to hear what’s coming from those tiny drivers.There’s a reason why the G-BOOM Wireless Bluetooth Boombox (now $79.99 in the Boing […]
If you’re working to build your web programming knowledge, you know you have a lot of ground to cover. With literally dozens of languages, platforms and environments available to coders, mastering all those technologies can be a daunting task.Up-and-coming coders can start learning some of the most fundamental programming study areas with this Web Hacker course bundle – and […]