Ryanair (officially "the worst of the 100 biggest brands serving the British market") is changing its culture because the board are sick of seeing people weeping in the departure lounge and being harangued at dinner-parties by friends and relatives who hate the airline and refuse to fly it. The airline's latest scandal: charging a neurosurgeon £160 to change his ticket home from Dublin to Leeds, after he explained that he was flying home in a rush because his wife and children had been killed in a housefire.
They've never been quite that horrible with me, but they were bad enough on a 2008 trip to Berlin that I have never flown them since.
He told the Irish Daily Mail that tears were streaming down his face as he tried to explain to staff at Dublin airport why he needed to change to an earlier flight to Birmingham.
But the surgeon said he was told by check-in staff that he would have to pay to change his booking.
He told the newspaper: "I don't want to make a big deal about it but it did shock me. I really did not expect them to charge me.
"I thought, given the circumstances, they might just let me transfer flights, as I had already paid for a return fare."
Leicester fire deaths: Ryanair to refund grieving father
(Image: Staying classy, Ryanair..., Christian Heilmann, CC-BY)
Legalist is a startup founded by Thiel Fellow Eva Shang and Christian Haigh, backed by Y Combinator: it will use data-mining to identify people who have been legally wronged by deep-pocketed aggressors and offer to finance their litigation in return for a share of the winnings.
The new Ikea Catalog is making a big bet on very small living spaces — the kind of place that costs more than half your monthly salary but is too small for a dinner-table, let alone a separate room for your kids, who are supposed to sleep in a bunk-bed in the living room (“Why […]
Retired Brigadier General John Adams served for 30 years, including a stint as a military intelligence officer: in an op-ed in The Hill, he says that while he supports trade deals, the secretive Trans Pacific Partnership has almost nothing to do with trade, and will hasten America’s de-industrialization, making it harder for the US military […]
While Netflix and Hulu have seemingly dominated the streaming market with their limited selections, we’ve looked a little outside the box and found something pretty great as an alternative. SelectTV combines all the content of cable with the convenience of streaming, and it’s affordable too.SelectTV is an online subscription service that packs an impressive library of over […]
These days, the vape market is saturated with low-quality products, making it nearly impossible to separate the gems from the duds. The Atmos Rx Dry Herb Vaporizer stands out from crowd for two reasons: its impressive battery life and durable construction. This high-end little gadget is compact enough to fit in your pocket, and packs a powerful punch, […]
If you’re like us, you occasionally get ambitious with your dinner and try to cook multiple sides plus a main dish. These efforts usually end as a cold meal plus a pile of dishes to wash. MasterPan Multi-Sectional Meal Skillet makes it super easy to make multiple dishes at once without the hassle. This heavy gauge bottom pan […]