Capital One may visit customers at home, work

New odd and unsettling changes to Capital One's credit card terms of service include things described as a "personal visit." The L.A. Times shares the story: "As if that weren't creepy enough, Cap One says these visits can be 'at your home and at your place of employment.'"

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  1. Cunk says:

    This is ok by me as long as they dress up like Vikings

  2. The vaguely threatening, decidedly invasive notion of visits from creditors is creepy. If even one visit goes awry they would definitely get some seriously bad press. If there is never a visit to anyone anytime, it starts to seem more like intimidation, telling every prospective debtor that they can reach out & touch them anytime, anywhere.

    But hey, that's where we've been heading.

  3. In the same sense that you don't HAVE to let them have a bite of your Big Kahuna burger.

  4. Banks varied in their philosophy of interest rates, minimum
    monthly payments, and so on. None of that mattered to Bud. What
    mattered was what they would do to him if he got into arrears, and
    so after he had allowed a decent interval to pass pretending to listen
    very carefully to all this crap about interest rates, he inquired, in an offhanded way, like it was an afterthought, about their collection
    policy. The banker glanced out the window like he hadn’t noticed.
    The soundtrack segued into some kind of a cool jazz number
    and a scene of a multicultural crew of ladies and gentlemen, not
    looking much like degraded credit abusers at all, sitting around a
    table assembling chunky pieces of ethnic jewelry by hand. They
    were having a good time too, sipping tea and exchanging lively
    banter. Sipping too much tea, to Bud’s suspicious eye, so opaque to
    so many things yet so keen to the tactics of media manipulation.
    They were making rather a big deal out of the tea.

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