The Department of Homeland Security has put out a request for proposals for a Computer Based Annual Social Media Analytics Subscription that can detect sarcasm (and run on Internet Explorer 8) (this is not sarcasm). This will surely end well.
5.0 SPECIFIC REQUIREMENTS
The software tool must possess the following capabilities/functionality:
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Real-time stream analysis;
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Customizable, keyword search features;
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Sentiment analysis;
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Trend analysis;
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Audience segmentation;
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Geographic segmentation;
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Qualitative, data visualization representations (heat maps, charts, graphs, etc.);
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Multiple user access;
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Functionality to have read-only users;
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Access to historical twitter data;
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Influencer identification;
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Standard web browser access with login credentials;
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User level permissions;
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Compatibility with Internet Explorer 8;
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Section 508 compliant;
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Ability to detect sarcasm and false positives;
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Functionality to send notifications to users;
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Functionality to analyze data over a given period of time;
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Ability to quantify the agency's social media outreach/footprint;
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Vendor-provided training and technical/customer support;
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Ability to create custom reports without involving IT specialists; and
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Ability to search online content in multiple languages.
Computer Based Annual Social Media Analytics Subscription
(via Sean Bonner)
(Photo: 8984FC0C-2E35-4A89-B773-3C387DA150BD, tux0racer, CC-BY)
