Pedal Genie is a Netflix-like service for guitar pedals. It's great. But my first experience was offputting. A strange generic metal box arrived in the mail with a lot of unidentified knobs. It made sort-of-distorted sounds when plugged into a guitar and amp. I wasn't sure how to use it! So I immediately issued a complaint to Pedal Genie. An email came back in response saying it was actually a "one-off," "hand-wired" "work of art," implying that I didn't appreciate such a fine custom pedal. They were right. I plugged it back in and indeed learned to like the Caroline Guitar Company Cannonball that they had sent.
File alongside other consumer complaints: "My caviar tastes salty" and "My Harley is too conspicuous, loud."
