How Twitter "quietly banned" harassment and hate speech

Sarah Jeong reports on how Twitter has begun to take control of the hatred, harassment and general horseshit posted on its site.

Twitter talked some big talk, but it has buckled under both lawsuits and media outrage, tweaking and changing the Rules around speech whenever something threatened its bottom line. For a business, free speech can only be a meaningful value if it doesn't really cost anything. … The Twitter of today strikes an uneasy balance between its old self and the unapologetic, ideologically-unburdened censoriousness of Facebook and Instagram. It remains yet to be seen whether the company has the vision and creativity to live out its new identity.

The "free speech wing of the free speech party" couldn't have done this but two years ago. They had to wait until the issues at hand were understood (at least by and large) not as abstractions to be dealt with on principle, but as practical issues of everyday human suffering.