Man blows his top because toll booth won't accept his quarter

This video from 2013 is suddenly enjoying attention. It features a justifiably frustrated man trying to pay a freeway toll with a quarter that keeps getting rejected by the toll booth machine. Traffic behind him backs up and he becomes increasingly agitated, much to the delight of his giggling grandchildren in the card (one of whom is recording his struggle). The toll booth employee, who converse with the man via an intercom system, has the same saccharine politeness as Nurse Ratched in One Flew Over the Cuckoo's Nest. Why didn't she just open the dang blasted barrier arm and let him go?

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