The Iceland Air lounge has helpful staff—the welcome desk offers helpful tips on avoiding
airport hassles and even provides free internet access. They'll help
you read your boarding pass and even answer questions about all its
confusing symbols. Should one ever be
in the unfortunate position of having the dreaded 'SSSS' marked upon it, the help desk will suggest you wait
until the exact boarding time before even approaching customs. They'll
even apologize, as if they had any hand in the process. And that was their
recommendation to me, when I had it clearly printed on mine. It was not my lucky day.