Susan Crawford is an eminent telcoms scholar, former government official (who resigned because of corruption in telcoms policy) and the author, recently, of an important book on telcoms corruption and net neutrality called Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age. This book has scared the pants off of big telcos.
Their anti-Net-Neutrality front groups like NetCompetition, Broadband For America, and Media Freedom have been smearing Crawford and her book since it was published, and now, at least 31 people have posted highly similar one-star reviews of her book to Amazon, quoting talking points from these organizations. Most of these reviewers are not in Amazon's "real name" program, and the ones that are work for big telcos and the think-tanks they fund. Mike Masnick investigated the reviews in detail and it's pretty clear that nearly all the five-star reviews are from legit, named, disinterested parties (albeit with a few people who have a dog in the fight, like activists and scholars, and a couple more who say they are trying to balance out the one-star smears); meanwhile, nearly all the one-star reviews are from shills or telco people.
America has some of the worst Internet infrastructure in the developed world, and it's getting worse year by year. It's thanks to the crooked phone companies and their corrupt pals in Congress, the state houses, and the regulators. These titans have the country by its nervous system, and they're so afraid of criticism that they engage in petty, corrupt astroturfing to attack books that call them out. Now is a great time to buy Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age, read it, and give it an honest review.
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