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Suburban Express bus-line sends bullying, cowardly legal threat to Reddit, discovers Streisand Effect


A convicted cybersquatter named Dennis Toeppen now runs the Suburban Express bus service that is used to take students home from university in Illinois, Indiana, and Iowa to Chicago. Suburban Express attracts many online complaints from riders who object to the company's policy of fining riders $100 (charged automatically to their ticket-purchase credit-card) if they present the wrong ticket when they board, and other, similar policies -- and who allege that the company hunts down its online critics and bans them from riding.

But Toeppen and Suburban Express went too far when it threatened a volunteer Reddit moderator with a defamation suit for failing to police the company's critics on the University of Illinois Urbana-Champaign subreddit, where a banner read, "Don't ride Suburban Express! They're likely to sue you, have terrible reviews, and also this." The banner implied that an anonymous Reddit commenter who accused Suburban Express critics of of being "lonely virgins" was run by Toeppen or his representatives.

The ensuing negative publicity (and a stern note from Ken "Popehat" White) frightened the bullying, cowardly company into withdrawing its threat. But with any luck, the company's public conduct will warn its potential customers away and make the offers presented by its rivals more attractive. If I was running a competing bus service, I'd be buying ad space on the subreddit in question, running ads that say, "Ride with us, we don't fine you, we don't ban you for complaining, and we won't threaten to sue you if you aren't happy!"

The company has developed a bad reputation online, with reviewers on Yelp and commenters on reddit sharing stories of what they claim are the company’s cutthroat business practices. For example, the company's ticket policy includes a "ticket fraud" clause that hits riders who hand the wrong ticket to a driver with a $100 fine, charged to the credit card used to purchase their ticket. "In the event that ticket is used to obtain transportation on another day or at another time," the company's policy statement reads, "or to or from a Chicago area stop other than printed on your ticket, you will be charged full fare for the trip you actually rode PLUS $100 penalty. You will also be permanently banned." The company also has a history of suing passengers for violating its terms and conditions—it has filed 125 tort and contract damage lawsuits against passengers this year alone, according to a report from a student newspaper.

The terms of service don't include not speaking ill of the company online, but apparently they might as well. Some commenters have accused the company's owner, Dennis Toeppen, of hunting down negative reviewers and banning them from the company's buses.

The Internet cauldron of opinion boiled over for Suburban Express after an incident on March 31. University of Illinois Urbana-Champaign graduate student Jeremy Leval took to Facebook, describing a driver he saw make derogatory comments to an international student who was having difficulty understanding him—“If you don’t understand English, you don’t belong at the University of Illinois or any ‘American’ University," he reportedly told her.


Update: Aaand here it is: a rival company, Peoria Charter, is advertising to Suburban Express customers with a campaign that stresses that they don't sue their customers. They're offering $2 off if you book tickets on their coaches with the promo code "nolawsuits" -- thanks, Murph!

Express to Internet Hate: Bus company threatens redditor with lawsuit [Sean Gallagher/Ars Technica]

Paul Ryan intern charged with sextortion (he may have also dressed up as Newt's elephant)

The FBI has indicted Adam Paul Savader for "sextortion," alleging that he hacked women's computers, plundered compromising photos of them, and then threatened them with public embarrassment unless they performed private sex shows for him over their webcams. Savader was Paul Ryan's sole campaign intern in the 2012 elections, and Gawker reports that he also served on the 2011 Gingrich campaign, dressing up as Ellis the Elephant, a mascot for the campaign.

Paul Ryan's Campaign Intern Indicted for Cyberstalking (via Super Punch)

No, universal daycare doesn't destroy the national character

The Brit papers have been full of news about the Swedish daycare expert brought in to address Conservative MPs about the iron-clad, data-driven link between Sweden's universal daycare and the rise of teen mental health issues there. Jonas Himmelstrand was there to warn Britain that sending mothers to work and kids to daycare was bad for the family and the nation. Only one problem: he has no formal qualifications to speak on the subject, and the scientist whose research he cited says he got it all wrong. Cory

San Diego cop smashes phone & beats up suspect: "Phones can be converted to a weapon. Look it up online."

A San Diego cop beat up a man whom he was ticketing for illegal smoking, after the man refused to stop video-recording the experience. The cop told the man that he feared the phone might actually be a gun disguised as a phone, before smashing the phone and tackling the man and smashing his face into the boardwalk. He was taken away in an ambulance.

It all seemed pretty civil until the cop writing the citation told him to stop recording, which Pringle refused to do.

“Phones can be converted into weapons …. look it up online,” the cop told him.

Last month, a South Florida cop confiscated a man’s phone citing the same reason, so maybe this is a new trend.

When Pringle tried to talk sense into the cop, the cop slapped the phone out of his hand where it fell onto the boardwalk and broke apart.

The other cop then pounced on him, slamming him down on the boardwalk where he ended up with a laceration on his chin.

“Blood was everywhere,” Pringle said. “I was laying on my stomach and he had one knee on my back and the other knee on the side of my face.

“They kept telling me ‘to calm down,’ that ‘you’re making this worse for yourself,’ that ‘you have no right to record us.’”

He didn't get the cop's name, and the SDPD won't give it to him.

San Diego Police Attack and Arrest Man Video Recording Them, Claiming Phone Could be a Weapon (Updated) 294 (via Techdirt)

Rep Steve Israel trying to score points with 3D printed gun hysteria

Michael Weinberg from Public Knowledge sez "Last week, Rep. Steve Israel introduced a bill designed to regulate firearms that cannot be found by metal detectors. The bill makes a passing reference the 3D printing, which is fine. But the rhetoric that Rep. Israel is using to promote the bill is both muddled and overblown, and focuses almost exclusively on 3D printing. He sent a letter to his fellow Members of Congress titled 'Co-Sponsor Legislation to Ban 3D Printed Guns.' This is a problem." Cory

Med Express uses broken Ohio law to silence critics who say true things

Are you a lawyer in Ohio? If so, your pro-bono services are urgently needed to defeat a trollish, bullying legal action from Med Express, a company that sells refurb medical equipment on eBay. The company is suing one of its customers for providing accurate, negative feedback on eBay's comment system, trying to establish a precedent that saying true things on the Internet should be illegal if it harms your business. They're relying on the fact that Ohio has no anti-SLAPP laws -- laws designed to protect people against the use of litigation threats to extort silence from critics -- and have admitted that, while they have no case, they believe that they can use the expense of dragging their victims into an Ohio court to win anyway. Ken from Popehat has more:

This is the ugly truth of the legal system: litigants and lawyers can manipulate it to impose huge expense on defendants no matter what the merits of their complaint. Censors can abuse the system to make true speech so expensive and risky that citizens will be silenced. Regrettably, Ohio does not have an anti-SLAPP statute, so Med Express and James Amodio can behave in this matter with relative impunity. If Ms. Nicholls has to incur ruinous legal expenses to vindicate her rights, the bad guys win, whatever the ultimate outcome of the case.

Unless, that is, you will help Amy Nicholls stand up — not for $1.44, but for the freedom to speak the truth without being abused by a broken legal system.

If you are an attorney practicing in Medina County, Ohio, please consider offering pro bono assistance. Mr. Levy will be coordinating assistance, and I can tell you from personal experience that it is a privilege to work with him. Help give Med Express and James Amodio the legal curb-stomping they so richly deserve. Justice, karma, and the esteem of free speech supporters everywhere will be your reward.

If you aren't an attorney, you can help, too. Med Express should not be permitted to act in this manner without consequence. The natural and probable consequence is widespread publication of their conduct. Help by publicizing the case on Facebook, Twitter, on your blog, on forums, and on every other venue available to you. Ask yourself — would you want to do business with a company that abuses the legal system to extract revenge against customers who leave truthful negative feedback?

The Popehat Signal: Stand Against Rank Thuggery In Ohio

Pat Robertson: "simple, humble" foreigners get miracles because they aren't corrupted by education and science

Pat Robertson scores a "Christ, what an asshole" prize here, in which he explains that the reason that "simple, humble" Africans and other foreigners experience miracles is that they are free from the sin of over-education. As Charles Johnson has it, this is "the wingnut trifecta... anti-intellectual, anti-science and patronizingly racist."

Pat Robertson: Simple Africans More Likely to Experience Miracles Than Over-Educated Americans (via Skepchick)

Notorious porno copyright trolls Prenda Law have a very bad day in court

Today marked the long-awaited courtroom showdown of notorious copyright porno trolls Prenda Law (previous posts) and United States District Judge Otis D. Wright II, the judge who figured out that Prenda was running something that looked a blackmail racket that involved systematic fraud against courts around the country. After stalling and fum-fuhing, Prenda's lawyers and principals were dragged before Judge Wright, where they sat for a hearing that ran for 12 whole minutes before Wright furiously banished them from his courtroom. Ken "Popehat" White was there, and sent tantalizing tweets about the total trainwreck he'd witnessed, which he has now had a chance to write up in full.

In a nutshell, the Prendateers showed up and took the Fifth, refusing to speak. Their lawyer tried to enter some argument into the record, but the judge didn't allow it. Prenda had filed no briefs, and had been called to answer basic, factual questions about lawsuits. Wright wasn't happy about it. Ken has written up a list of likely consequences Prenda will now face. It's not pretty. At very least, the firm and its activities are at an end. At most (though not likely), this could end in prison for the principals here.

Judge Wright grew steadily and visibly more outraged. "I want to know if some of my conjecture is accurate — and the only way to know is to have the principals here and ask them questions. This is an opportunity for them to protect themselves," he said. But Steele's lawyer confirmed his client would exercise his right to remain silent. Attorneys for Paul Hansmeier, Paul Duffy, and Angela Van Den Hemel confirmed their clients, too, would invoke their rights to remain silent. Judge Wright did not — unless I missed it — confirm whether Peter Hansmeier or Mark Lutz would answer questions.

An Opportunity To Be Heard

Heather Rosing, appearing for Paul Duffy, Angela Van Den Hemel, and Prenda Law, rose and asked Judge Wright for an opportunity to present "about a half hour" of argument on the points in his Order to Show Cause. Look: when you are a lawyer, representing a client, you have to stand up. You have to hold your ground even in the face of a furious federal judge. When a judge is yelling at you, however unsettling it is, you have to hold fast and remember you are there to represent the interests of your client against the terrible power of the court. Heather Rosing stood up, and has my admiration, whatever I think of her clients.

Judge Wright was uninterested in hearing legal argument, as opposed to testimony or evidence. "My clients have a right to a reasonable opportunity to be heard," Ms. Rosing protested. "Excuse me?" thundered Judge Wright, probably thinking — not unreasonably — that Ms. Rosing's clients could have filed briefs in advance to address any legal arguments they had, and that Ms. Rosing's clients have been evading questions for months. Judge Wright began to count off the questions he wanted answered. "I'm looking for facts," he said. He wanted to know who directs Prenda Law's litigation efforts, who makes its decisions, whether there is another Alan Cooper, and what happens with the money Prenda Law makes from settlements. Ms. Rosing answered (wisely, and properly) that she could not personally testify to those things. Why, Judge Wright demanded, did Prenda Law conceal its attorneys' financial interest in the cases? "There's no evidence that they have an interest," Ms. Rosing protested. "Excuse me?" Judge Wright boomed even louder. Were there windows, they would have rattled. "Have you read Paul Hansmeier's deposition?" he demanded, referring to the bizarre deposition in which Paul Hansmeier failed to explain Prenda Law's shadowy owners or flow of funds. "I have," Ms. Rosing said, but stood her ground.

Prenda Law's Attorneys Take The Fifth Rather Than Answer Judge Wright's Questions

Group whose Wikipedia entry was deleted for non-notability threatens lawsuit against Wikipedian who participated in the discussion

Benjamin Mako Hill writes, "Last year, I participated in a discussion on Wikipedia that led to the deletion of an article about the "Institute for Cultural Diplomacy." Because I edit Wikipedia using my real name, the ICD was able to track me down. Over the last month or so, they threated me with legal action and have now gotten their lawyers involved. I've documented the whole sad saga on my blog. I think the issue raises some important concerns about Wikipedia in general."

Donfried has made it very clear that his organization really wants a Wikipedia article and that they believe they are being damaged without one. But the fact that he wants one doesn’t mean that Wikipedia’s policies mean he should have one. Anonymous editors in Berlin and in unknown locations have made it clear that they really want a Wikipedia article about the ICD that does not include criticism. Not only do Wikipedia’s policies and principles not guarantee them this, Wikipedia might be hurt as a project when this happens.

The ICD claims to want to foster open dialogue and criticism. I think they sound like a pretty nice group working toward issues I care about personally. I wish them success.

But there seems to be a disconnect between their goals and the actions of both their leader and proponents. Because I used my real name and was skeptical about the organization on discussion pages on Wikipedia, I was tracked down and threatened. Donfried insinuated that I was motivated to “sabotage” his organization and threatened legal action if I do not answer his questions. The timing of his first letter — the day after the ICD page was recreated — means that I was unwilling to act on my commitment to Wikipedia and its policies.

The Institute for Cultural Diplomacy and Wikipedia

Toronto Mayor Rob Ford about to lose his job coaching high-school football?

Critics of Rob Ford, Toronto's laughable bumblefuck of a mayor, will tell you that at least he's good at teaching high-school football (maybe the only thing he truly enjoys). So it's newsworthy that the schools for which he coaches are considering firing him, and he won't show up to meetings to discuss his misconduct.

The school board is examining a Sun interview in which Ford made disparaging comments about the school community that have been called inaccurate by the board, parent council members, teachers and even one of Ford’s assistant coaches. The mayor asserted that Don Bosco players come from “broken homes” and would be dead or in jail if not for football.

Some parents have called for Ford’s removal.

“We haven’t made any decision whatsoever,” board spokesman John Yan said Thursday. “We’re trying to meet with the mayor, because we have to have an opportunity as part of the process to discuss his comments.

“Part of that process is for Mr. Ford to provide us with either with an explanation or a commentary on what transpired on the March 1 interview.

Rob Ford: Mayor cancels meeting with Toronto Catholic board to discuss his coaching future (Thanks, Gord!)

Florida polo tycoon has difficulty adopting his 42-year-old girlfriend in order to keep assets away from bio-kids, ex-wife, family of guy he killed in a hit-and-run

A Florida polo tycoon named John Goodman has hit a hitch in his plan to adopt his 42-year-old girlfriend so that his kids and ex-wife won't be able to keep him from writing her into his will. The court says he failed to disclose important information, but there's no word on whether that will have have any bearing on his manslaughter appeal stemming from his conviction for a drunken hit-and-run killing in 2010, or on his apparent plan to keep his assets from the family of the dead man by transferring them to his girlfriend/daughter.

What an enterprising gentleman Mr Goodman appears to be.

A Florida appeals court ruled yesterday that John Goodman (not the actor John Goodman, the Florida polo tycoon John Goodman, who founded something called the International Polo Club) committed a fraud on the court when he failed to notify it, or the opposing parties in a pending lawsuit, about his plan to adopt his girlfriend and thereby give her access to a substantial trust fund. The trust was one in which "all Goodman's children were to share equally," so if his girlfriend also became his child … you get the idea. The "Adoption Agreement" also gave the girlfriend/daughter almost $17 million in additional assets plus an unlimited right to ask for more money from the trust, not a bad right to have if you can get it.

This concerned Goodman's two existing children and his ex-wife for obvious reasons, and also bothered the parents of Scott Wilson. Wilson died in 2010 after a car accident involving Goodman, who was allegedly drunk at the time. The accident knocked Wilson's car into a canal, whereupon Goodman suddenly remembered some polo tycoonery he had to take care of, and, to use a legal term of art, he skedaddled, without even calling 911. Wilson died. Goodman was convicted of DUI manslaughter and vehicular homicide and sentenced to 16 years in prison, but is out on bail pending appeal.

What's the Point of Being a Polo Tycoon If You Can't Adopt Your Girlfriend?

TSA screener finds pepper spray on the floor, gasses five other screeners because he thought it was a laser-pointer


A TSA screener at JFK pepper-sprayed five of his colleagues at Terminal 2 on Tuesday, according to the New York Post. The screener, Chris Yves Dabel, found a pepper-spray cannister on the floor and believed it was a laser-pointer, so (for some reason), he aimed it at five other screeners and pressed the trigger. The six were sent to Jamaica Hospital.

The screener sprayed five other TSA agents around him, sending all six to Jamaica Hospital and halting security checks at Kennedy for at least 15 minutes, police said.

No passengers reported injuries. Dabel refused medical attention.

TSA officials scrambled to keep the embarrassing incident under wraps yesterday — until The Post began inquiring about it, a source said.

Oops, TSA guy goes spray-zy! [NY Post/Josh Margolin]

(via Digg)

(Image: Pepper Spray Cop - White background, a Creative Commons Attribution (2.0) image from donkeyhotey's photostream)

Toronto Mayor Rob Ford's long history of public drunkenness and brawling


Two weeks ago, Toronto Mayor Rob Ford was accused of drunkenly groping and propositioning former mayoral race rival Sarah Thomson at a Canadian Jewish Political Affairs Committee charity event. He denied it, and smeared Thomson on his radio show.

Now, many people have come forward to say that Ford had become drunk and disorderly at military charity event called the Garrison Ball. These are just the latest in a series of incidents of public drunkenness for the mayor, who is a horrible embarrassment to the city of my birth.

The Toronto Star has a long account of Ford's frequent bouts of public drunkenness and brawling, including events that he lied about at the time and later had to apologise for.

However, over the next hour, people in attendance noticed that the mayor seemed impaired. According to interviews, he was “incoherent,” “stumbling,” “rambling,” “intoxicated,” “slurring,” “seemed to be drunk,” “was nervous, excited, sweaty, out of it.”

Military guests were offended at the mayor’s behaviour, according to guests interviewed by the Star. “It felt disrespectful to the event,” said one organizer.

The six guests who provided accounts of the mayor’s condition spoke on condition of anonymity. The Star found that while these guests were concerned with the mayor’s condition, they did not want to be identified for two reasons. First, they did not want to be linked to a story that would cast a poor light on the annual Garrison Ball, which raises money for Wounded Warriors, a federally registered charity. Second, these guests, who all have prominent positions in the community, feared they would somehow be blacklisted for speaking out about the mayor.

Rob Ford: ‘Intoxicated’ Toronto mayor asked to leave military ball [Toronto Star/Robyn Doolittle & Kevin Donovan]

Congressman boasts on Twitter about the money he got to support CISPA, then thinks better of it


CISPA is a bill before Congress that will radically increase the ease with which the government and police can spy on people without any particular suspicion. It is being rammed through by people like Rep. Mike Rogers (R-MI), who received a small fortune in funding from the companies that stand to get rich building the surveillance tech CISPA will make possible.

What's more, Rogers admits it, and even tweets about it! Nicko Margolies from the Sunlight Foundation writes,

Rep. Mike Rogers (R-MI), a co-sponsor and major supporter of the controversial Cyber Intelligence Sharing and Protection Act (CISPA), deleted a retweet of an analysis of contributions to lawmakers from pro-CISPA companies. MapLight looked at the powerful House Intelligence Committee, where Rep. Rogers serves as Chairman, and followed campaign contributions to the members who are currently considering the bill that would allow companies to share more information on Internet traffic and users with the U.S. government.

Rep. Rogers, or possibly a member of his staff, retweeted the story that identified that members of the House Intelligence Committee "have received, on average, 15 times more money in campaign contributions from pro-CISPA organizations than from anti-CISPA organizations." He retweeted MapLight's tweet of this information from his iPhone and after 23 minutes thought better of it and removed it. Fortunately the Sunlight Foundation's Politwoops project caught it and archived this change of message and of heart. According to the MapLight piece, Rep. Rogers received $214,750 from interest groups that support CISPA.

The EFF has more info on CISPA, and ways you can help kill it.

Pro-CISPA Lawmaker Deletes Retweet about Money Received from Pro-CISPA Groups (Thanks, Nicko!)

Clueless Texas Congressman Louie Gohmert can't get how Gmail ads work through his thick, thick skull

Rep Louie Gohmert (R-TX) is an ignoramus, as is demonstrated by his questioning during this hearing on reforms to the Electronic Communications Privacy Act. Gohmert questions a Google rep about how Adwords in Gmail work. For the record, here's how it works: Google parses the email for keywords, checks to see if anyone has bid to have text-ads displayed on emails with those words, and displays ads that match. Here's how Gohmert thinks they work: A computer at Google reads your email, sends your identity to an advertiser, and asks it if it wants to display ads on your email.

Gohmert may have confused Adwords with some of the realtime auctions for display ads. Google rep very patiently, and repeatedly tries to explain this to Gohmert, who refuses to get it, and instead smugly keeps asking whether the government could buy the right to see who's sending what email from Google in the way he imagines (incorrectly) that advertisers do.

If watching the video is too painful, have no fear, TechDirt's Mike Masnick has thoughtfully transcribed some of the choicest moments:

Gohmert: Okay, so what would prevent the federal government from making a deal with Google, so they could also "Scroogle" people, and say "I want to know everyone who has ever used the term 'Benghazi'" or "I want everyone who's ever used... a certain term." Would you discriminate against the government, or would you allow the government to know about all emails that included those words?

Lawyer [confounded look] Uh... sir, I think those are apples and oranges. I think the disclosure of the identity...

Gohmert: I'm not asking for a fruit comparison. I'm just asking would you be willing to make that deal with the government? The same one you do with private advertisers, so that the government would know which emails are using which words.

Lawyer: Thank you, sir. I meant by that, that it isn't the same deal that's being suggested there.

Gohmert: But I'm asking specifically if the same type of deal could be made by the federal government? [some pointless rant about US government videos aired overseas that is completely irrelevant and which it wasn't worth transcribing] But if that same government will spend tens of thousands to do a commercial, they might, under some hare-brained idea like to do a deal to get all the email addresses that use certain words. Couldn't they make that same kind of deal that private advertisers do?

For the record, I think there are real privacy concerns with Gmail's ads, but not the dumbass ones that Gohmert is worried about. Also for the record, Gohmert believes that a trans-Alaskan pipeline will help caribou get more sex; denies climate change; and thinks that school shootings can be averted by giving school principals M-4 rifles.

Rep. Gohmert's Record For Stunning Technological Ignorance Is Broken By... Rep. Gohmert