Wildlife tourists who mistake aggression for kissy-faces in danger of monkey-bites

A University of Lincoln researcher on holiday in Morocco noticed that wildlife tourists were mistaking macaques' aggressive facial expressions for kissy faces and responding "by imitating the monkey's facial expression, which generally ended by either aggression by the monkey towards the tourists or the monkey leaving the interaction" -- which leads to monkey bites. Read the rest

The grueling emotional labor of an open source maintainer

Nolan Lawson is burning up the free/open source web with an essay called What it feels like to be an open-source maintainer, where he describes the contradictory and negative experiences of trying to please hundreds of people who are just trying to get his code to work, where the more emotional and technical work he does to make them happy, the more he ends up with. Read the rest

A Gmail plugin to do "emotional labor"

Install the Emotional Labor extension and it will automatically add social niceties to your outbound mail -- phrases like "Hey, Lovely! I've been thinking of you." (via 4 Short Links) Read the rest

Visualizing the latent emotional and bureaucratic labor in our material world

Work, today's XKCD installment, hypothesizes the latent, invisible human effort that went into the everyday things around us, from the hours of meeting-time to decide upon the length of the stem of a goose-neck lamp to the career-ending engineering argument over where to put its switch. It's a kind of preview of what augmented reality could bring, the embodiment of the spime idea, where the full costs and histories of the things around us cluster around them in complicated, emotional clouds -- an idea that's been around since at least 2006, but that is feeling increasingly likely with the passage of time. Read the rest

How it feels to be under DDoS attack

At this week's O'Reilly Velocity conference in Santa Clara, Artur Bergman, founder and CTO, told the story of how he got involved in starting a denial-of-service-resistant CDN -- a personal story about helping his old company cope with a titanic DDoS attack that brought it and its upstream provider to their knees. Read the rest

Emotional labor, the Kardashian way

We talk a lot about women, work and emotional labor these days—how do women-focused career games like Diner Dash or Kim Kardashian: Hollywood factor into the conversation?