Jeswin proposes that Facebook has failed, explaining that the more you use Facebook, the worse it gets. He describes a login screen with 30 stories on it, four of which are interesting, and blames Facebook for encouraging its users -- especially commercial users -- to share in ways that make the experience worse for everyone.
I don't have a Facebook account and tend not to pay much attention to stories about the service, but I was struck by this: "their product looks like one of those spam filled mailboxes from the nineties." One of the claims for walled gardens is that they're able to use a combination of data-mining and the ability to kick out bad actors to make your inbox spam-free. I've always felt that this was wildly oversold: the hardest-to-deal-with "spam" in my inbox is stuff from people I know, or who know me, and who want attention from me for something that is worthy but that I lack time for (if I pay attention to their stuff, I'll have to neglect something else I've already committed to). Facebook makes it easier for more people to do this, which always sounded like a recipe for disaster to me. Likewise the ability to exclude bad actors: once you get to Facebook's size, you can't police spammers and crazies in realtime -- they pop up faster than you can get rid of them. Every walled garden I ever used, all the way back to Compuserve, had problems with bad actors who'd fill up your screen with commercial pitches, hatemail, and other undesirable junk.
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