Boing Boing » godaddy

Man claims GoDaddy canceled domains after transfer unlock

Rob Beschizza — Tue, 05 Feb 2013 15:15:59 +0000

Asif Ali is the latest to find fault with shifty domain registrar GoDaddy.

Me: “Why did you release a domain that belonged to me..the registration was still active. And two days before the domain expired, I renewed the .co domain at $30 for a year”.
Agent: “Since the domain was close to expiry so we released it”.

At Hacker News, Chris Acky points out the behavioral patterns that GoDaddy exploits to increase the likelihood of expensive renewals.

Not many people know this, but you pay 30% more for domain renewals if they are set to auto-renew. ... Now, with the customers feeling outraged that they are being charged more, they cancel the auto-renew, and they get to put on an even larger charge. It is a horrendous dark-pattern that first of all exploits a customers continued goodwill by keeping up auto-renew, and then secondly, from trying to save money, GoDaddy exploit users who are trying to make their money stretch just a little further.

Buying domains from GoDaddy is like going to dinner with Hannibal Lecter: you have only yourself to blame if the chicken tastes funny.

GoDaddy's DNS servers experiencing extended outage

Dean Putney — Mon, 10 Sep 2012 20:05:36 +0000

If you manage your domains through GoDaddy or are hosting a website with them, it's probably down right now and has been for about an hour. Take advantage of this time to find out which ones of your friends use GoDaddy in order to ridicule them. You can start with ridiculing me. GoDaddy's management tools are down too, so you can't really do anything yet if you're affected, but there's more information about what you could do to move away from GoDaddy in this thread on Hacker News.

Who needs SOPA when you have GoDaddy's shutdown policy?

Rob Beschizza — Mon, 26 Dec 2011 20:21:00 +0000

David Rusenko, co-founder of website hosting service Weebly.com, describes how GoDaddy wiped his domain name records, only restoring them after a phone call. All it took was a single complaint against a single user.

"They had received a complaint about the content of a site, and that they were removing the DNS entries for weebly.com because of it. I asked him if they had contacted us previously -- he responded that they hadn't. The site in question featured a bad review of a local business, and that business had complained."

Rusenko immediately transferred the domain away from GoDaddy to prevent it from happening again. Just think: if a complaint is all it takes to get GoDaddy to shutter domains now, imagine how tempting it will be to complain should its policies become the law of the land.

How to transfer your domain name

Rob Beschizza — Fri, 23 Dec 2011 20:34:08 +0000

GoDaddy may have dropped its support for SOPA, but Jason Kottke points out that there are many other reasons to give it a wide berth. At Macworld, Glenn Fleishman (previously) posts a fat guide to the technical ins and outs of transferring domains, with special attention given to getting them out of one particular registrar. Do the shame walk while it's hot!

GoDaddy withdraws support for SOPA

Rob Beschizza — Fri, 23 Dec 2011 18:57:40 +0000

GoDaddy just released a statement withdrawing its support for SOPA.

Go Daddy is no longer supporting SOPA, the "Stop Online Piracy Act" currently working its way through U.S. Congress.
"Fighting online piracy is of the utmost importance, which is why Go Daddy has been working to help craft revisions to this legislation - but we can clearly do better," Warren Adelman, Go Daddy's newly appointed CEO, said. "It's very important that all Internet stakeholders work together on this. Getting it right is worth the wait. Go Daddy will support it when and if the Internet community supports it."
Go Daddy and its General Counsel, Christine Jones, have worked with federal lawmakers for months to help craft revisions to legislation first introduced some three years ago. Jones has fought to express the concerns of the entire Internet community and to improve the bill by proposing changes to key defined terms, limitations on DNS filtering to ensure the integrity of the Internet, more significant consequences for frivolous claims, and specific provisions to protect free speech.
"As a company that is all about innovation, with our own technology and in support of our customers, Go Daddy is rooted in the idea of First Amendment Rights and believes 100 percent that the Internet is a key engine for our new economy," said Adelman.
In changing its position, Go Daddy remains steadfast in its promise to support security and stability of the Internet. In an effort to eliminate any confusion about its reversal on SOPA though, Jones has removed blog postings that had outlined areas of the bill Go Daddy did support.
"Go Daddy has always fought to preserve the intellectual property rights of third parties, and will continue to do so in the future," Jones said.

It was a self-interested publicity stunt all along. But, nonetheless, a useful one for the rest of us.