Sorry, this is in Norwegian but it's definitively a story that deserves more attention. In summary, Norwegian Dagfinn Bjelland visits Clarion Collection Hotell Atlantic in Norwegian town of Sandefjord. The reception spells his name wrong, which then makes them suspicious he checked in under a fake name, because apparently no-one goes by the name they typed in. They call the police, who show up and confronts him, and for good measure while he's naked in shower! After some clarification and searching his room they accept the wrong name and the police leave. However, the guest is of course furious and leaves. And does he get his money back? No - and the comment from the hotel director Kari-Ann Norén is "He had used the room and our facilities".
Not only is the story itself bad, but the attitude from the hotel and police is remarkably offensive. The hotel director just states "we have a lot of problems with prositution and drug dealers", while the police spokesman states that "we had our reasons to investigate the tip". According to the story he was neither charged for anything or there was any particular reason for the search than the name being misspelled. But regardless they all imply that the treatment is justified for reasons they can't or won't share.