I called Bank of America to request a credit line increase. They asked me to enroll in the Credit Protection Plus program and I declined. But today they sent me this letter congratulating me on enrolling and explaining the program fees.
A few bloggers (myself included) are quite unhappy with Bank of America. What happens is this:
1. We call their 800 number for a routine transaction
2. They offer us enrollment in one of those shady "credit protection plus" programs
3. *we decline*
4. Two weeks later, we get a letter thanking us for enrolling, and telling us what the charges are
I've also setup a Credit Protection Plus Fraud PBwiki to help organize ourselves in the fight against them. Please add your story if you've been victimized by Bank of America.
Previously on Boing Boing:
• Bank of America loses $50 million from customers upset by false arrest