AT&T is the worst carrier in America. Again.

For the second year running, AT&T has taken top honors in the list of America's worst phone companies — a hotly contested spot!

While AT&T's satisfaction score in 2011 wasn't as bad as its score from 2010, the Dallas-based cell phone provider, which recently discontinued its bid to acquire its better rival T-Mobile, still ranked at the bottom of the pack. Last year, AT&T was the only carrier for the Apple iPhone, but still managed to receive the lowest scores. The company issued a statement in response.

"We take this seriously and we continually look for new ways to improve the customer experience," it said. "Hard data from independent drive tests confirms AT&T has the nation's fastest mobile broadband network with our nearest competitor 20 percent slower on average nationwide and our largest competitor 60 percent slower on average nationwide. And, our dropped call rate is within 1/10 of a percent – the equivalent of just one call in a thousand – of the industry leader."

Verizon Wireless Trumps AT&T Again in Consumer Reports Survey

(via /.)

(Image: $ at&t, a Creative Commons Attribution (2.0) image from zombieite's photostream)