Jeff writes, "I learned this week that it's possible to run up a $750 international data roaming bill in one minute on AT&T. I managed to convince AT&T to forgive the charges after two days and 40 minutes of phone calls but the best guess at how this happened is kind of alarming. It seems that AT&T's billing system sometimes bundles US traffic with international traffic." Jeff was driving in the Pacific northwest, near the Canadian border.
When I called AT&T later, I was surprised to learn my phone had used 50 MB of data bandwidth during my one minute of roaming. At $15.36 per MB, they said I owed more than $750. I tried explaining to the agent that I was happy to pay for data that I used but that my phone was unable to successfully acquire any usable data. I spent 28 minutes on the phone with the agent and his supervisor but they adamantly refused to reactivate my U.S. data service unless I agreed to purchase a $30 international data roaming package to cover the usage. They also were unable to document the bandwidth usage to any detail but this is partly understandable for privacy reasons.
Yes, You Can Spend $750 in International Data Roaming in One Minute on AT&T
Binding arbitration agreements were formalized in 1925, allowing two corporate entities of roughly equal size to resolve their disputes outside of a court, saving both parties a lot of money, but since then, the primary use of arbitration is to force employees, customers, patients and other comparatively weak parties to surrender their right to sue […]
Emergency rooms at for-profit hospitals are notorious price-gougers, where an ice-pack and a bandage can cost $5,000, and where no one will tell you how much your care is costing until months after the fact.
In 2017, Pricewaterhousecooper published Using science fiction to explore business innovation, a guide for corporations that wanted to work with sf writers to think about the future of their businesses; it was part of a wave of corporate interest in the insights of sf writers, which also coincides with a parallel trend in academia (see, […]
So you’ve got a good eye for pictures? We’ve got a good eye for deals. And this holiday, there are some solid deals out there for photographers. Check out some of our favorite recent discounts on gear, software, and e-learning for photogs of any experience. Gadgets RevolCam: The Multi-Lens Photo Revolution for Smartphones This […]
Take a scroll through any app marketplace and you’ll see that the doors are wide open for any game these days – and any game developer. Like any creation, virtual or analog, it all starts with an idea. And if you’ve got one of those, the Complete Unity Game Developer Bundle can walk you the […]
At the rate the world is shrinking, you don’t need to be a globetrotter for a second language to be a useful skill. And if you’re looking to learn that second language (or a third, or fourth), uTalk Language Education is the learning program that makes progression not only easy but fun. If you can’t […]