“I have just endured one of the largest trolling attacks in history,” writes Reddit's recently-departed interim CEO Ellen Pao in a Washington Post op-ed today. “And I have just been blessed with the most astonishing human responses to that attack.”
The Internet started as a bastion for free expression. It encouraged broad engagement and a diversity of ideas. Over time, however, that openness has enabled the harassment of people for their views, experiences, appearances or demographic backgrounds. Balancing free expression with privacy and the protection of participants has always been a challenge for open-content platforms on the Internet. But that balancing act is getting harder. The trolls are winning.
[...]This isn’t an easy problem to solve. To understand the challenges facing today’s Internet content platforms, layer onto that original balancing act a desire to grow audience and generate revenue. A large portion of the Internet audience enjoys edgy content and the behavior of the more extreme users; it wants to see the bad with the good, so it becomes harder to get rid of the ugly. But to attract more mainstream audiences and bring in the big-budget advertisers, you must hide or remove the ugly.
Expecting Internet platforms to eliminate hate and harassment is likely to disappoint. As the number of users climbs, community management becomes ever more difficult. If mistakes are made 0.01 percent of the time, that could mean tens of thousands of mistakes. And for a community looking for clear, evenly applied rules, mistakes are frustrating. They lead to a lack of trust. Turning to automation to enforce standards leads to a lack of human contact and understanding. No one has figured out the best place to draw the line between bad and ugly — or whether that line can support a viable business model.
“Former Reddit CEO Ellen Pao: The trolls are winning the battle for the Internet” [WaPo]
The Folio Society has announced a series of volumes paying tribute to the history of Marvel Comics, the inaugural volume was originally scheduled to feature an introduction from Art Spiegelman, the creator of Maus and the first person to ever win a Pulitzer Prize for a graphic novel.
Sci-Hub (previously) is a scrappy, nonprofit site founded in memory of Aaron Swartz, dedicated to providing global access to the world's scholarship -- journal articles that generally report on publicly-funded research, which rapacious, giant corporations acquire for free, and then charge the very same institutions that paid for the research millions of dollars a year […]
In the wake of the Senate's predictably grandstanding "Protecting Digital Innocence" hearings (on how to keep kids from online harms), my EFF colleagues Elliot Harmon and India McKinney have posted an excellent, thoughtful rebuttal to proposals to segregate a "kid internet" from an "adult internet" in order to ensure that kids don't see "harmful" things.
Are we done with capsule coffee makers yet? Sure, they’re easy. But they are not so easy on the environment, and it’s debatable whether they actually make a better cup. Luckily, there’s never been a better time to switch back to the good old reliable drip method – especially when drip coffeemakers have quietly been […]
If there’s one thing that stayed consistent through the last decade or so of tech industry turmoil, it’s the love affair between techies and Linux. There’s just a ton you can do with the OS, and its open-source format means you can customize your rig from the ground up. Apparently not content with that level […]
Accidents happen. And when they do, you’re going to want a dash cam for a second pair of eyes. At the minimum, a decent dash cam can save you vast sums of time and money in case of an accident. But a really good dash cam can do a whole lot more. Here are six […]