Eric Springer is a former Amazon engineer and a heavy AWS user. He's posted a long, terrifying explanation of how identity thieves have been able to repeatedly extract his personal info from Amazon's customer service reps by following a simple script.
Springer was tipped off to the attacks by messages from Amazon thanking him for contacting their customer service by text-chat. He retrieved the chat transcripts from Amazon and discovered that the crooks followed a simple script, almost to the word, to get information out of the Amazon support reps. Worse, Amazon's reps continued to give up his data after he reported the first fraud and asked the company to put a fraud alert on his account.
Let me just stop right there, so I can point out that address isn’t mine. It’s just a fake address of a hotel that was in the same zip code where I lived. I used it to register some domains, knowing that the whois information all too often becomes public. I used the same general area as I lived, so that my ip address would match up with it.
Amazon’s customer service backdoor
Software can be thought of as a system for encapsulating the expertise of skilled practitioners; translate the hard-won expertise of a machinist or a dental technician or a bookkeeper into code, and people with little expertise in those fields can recreate many of the feats of the greatest virtuosos, just by hitting Enter.
The Miele PG 8528 is a “washer-disinfector” intended for hospitals and other locations with potentially dangerous pathogens on their dirty dishes; it’s networked and smart. And dumb.
In 2012, Google rolled out Certificate Transparency, a clever system to spot corrupt “Certificate Authorities,” the entities who hand out the cryptographic certificates that secure the web. If Certificate Authorities fail to do their jobs, they put the entire electronic realm in danger — bad certificates could allow anything from eavesdropping on financial transactions to […]
When you can’t wait for the world’s longest meeting to end, the mindless leg bouncing makes your boredom obvious and just annoys everybody else. Everyone knows the TPS reports need the damn cover sheet, but some sadistic colleague keeps forgetting, probably on purpose just to eat into your lunch hour. Enough is enough!While serving a […]
What could be more fun than a slingshot that shoots tiny airplanes? A slingshot that shoots tiny glowing airplanes of course! These toy planes are outfitted with ultra-bright LEDs, so you can fly all night without losing them in the trees.Whether you are a regular-sized child, or an overgrown adult one, these light-up flyers offer […]
You know the drill. You go to the dentist and they ask you how often you floss. You lie through your teeth and say, “every day!” (Bonus points if you have some cilantro or chives stuck in your gums from lunch). You don’t want to keep up the charade any longer, but rubbing that tiny strand […]