Over at Medium's WTF? Future of Work publication, our pal Marina Gorbis, exec director of Institute for the Future, and IFTF's Devin Fidler write about why we need new design principles for on-demand work platforms.
Their creators have mastered the discipline of interaction design and brought it to new heights… when it comes to consumer experience. Uber, Munchery, Postmates, and many apps are exquisitely designed, sometimes even addictive for users. They make previously laborious processes effortless and seamless. No hassles with paying, calling, talking. Swipe your phone with a finger and voila: your ride, your meal, your handyman magically appear.
But the apps are not only platforms for consumption. They are quickly becoming our entry points for work, gateways to people’s livelihoods. In this sense, whether or not platform creators realize it, they are engaging in another kind of design, socioeconomic design, the design of systems that people will rely on to structure their work, earnings, daily schedules. And here we find ourselves in the same phase as interaction design was decades ago — the inmates are running the asylum. The stakes, however, are much higher; instead of just convenience, we are talking about people’s livelihoods.
"Design It Like Our Livelihoods Depend on It: 8 Principles for creating on-demand platforms for better work futures"
Ad agency Ogilvy Hong Kong teamed up with Ikea and Pizza Hut to create a life-size table, the Säva, that looks just like the little plastic “tables” inside pizza boxes. (Those little tables are officially called “pizza savers.”) From Hypebeast: Each table arrives in a humorous package that resembles a pizza box and, like other […]
I’m a big fan of the Cosy Places subreddit, but quickly learned a key tell that a lovely room isn’t lived-in: libraries of uniformly handsome or antique books that tell you you’re looking at a set, or the corner of a furniture store. The reality is that books tend to be a “noisy” presence, designed […]
Notpla is an edible material made from seaweed and plants that can encapsulate drinking water other edible materials, eliminating the need for plastic packaging. From Fast Company: The designers used a technique from molecular gastronomy to create the package—if you dip a sphere of ice in a mixture of calcium chloride and brown algae extract, […]
“The whole point of a programming language is to get the most out of the computer and the developer…This is why I like Python so much…few Python developers write code that is difficult to pass on to another developer.” With so much in tech so inherently complicated, that comment from Thomas Hatch, CTO and co-founder […]
In baseball, utility players often stay employed almost exclusively because of their versatility, their ability to slide effortlessly into a variety of needed roles and remain productive. Your current tech setup doesn’t need to work any differently — except that tech items are usually created to fulfill just one purpose. But if you want a […]
While all the downsides of stay-at-home orders and social distancing are evident, there are at least a few small silver linings to come out of all this. For many, this time spent indoors has meant a happy reintroduction to your very own kitchen. You know your kitchen. It’s usually the place that holds all your […]