Over at Medium's WTF? Future of Work publication, our pal Marina Gorbis, exec director of Institute for the Future, and IFTF's Devin Fidler write about why we need new design principles for on-demand work platforms.
Their creators have mastered the discipline of interaction design and brought it to new heights… when it comes to consumer experience. Uber, Munchery, Postmates, and many apps are exquisitely designed, sometimes even addictive for users. They make previously laborious processes effortless and seamless. No hassles with paying, calling, talking. Swipe your phone with a finger and voila: your ride, your meal, your handyman magically appear.
But the apps are not only platforms for consumption. They are quickly becoming our entry points for work, gateways to people’s livelihoods. In this sense, whether or not platform creators realize it, they are engaging in another kind of design, socioeconomic design, the design of systems that people will rely on to structure their work, earnings, daily schedules. And here we find ourselves in the same phase as interaction design was decades ago — the inmates are running the asylum. The stakes, however, are much higher; instead of just convenience, we are talking about people’s livelihoods.
"Design It Like Our Livelihoods Depend on It: 8 Principles for creating on-demand platforms for better work futures"
I’m thrilled to report the release of The Family Acid: California, the book I published with Timothy Daly, my Ozma Records partner and co-producer of the Voyager Golden Record: 40th Anniversary Edition. Limited to just 1,500 clothbound copies, it’s a far-out photo album from a very unconventional family. For more than 50 years, photographer Roger […]
From the far-out folks at Flavor Paper comes Cannabliss, a subtly psychedelic scratch-and-sniff wallpaper that smells like weed. They write: We have nailed a very pleasant yet dank scent that is made from true flowering hemp terpenes to ensure we’re keeping it real. CBD for your eyes and ol factory. Dope. As Alex writes at […]
Breaking into the big leagues as a project manager isn’t done overnight, but there are principles that anyone can learn, and they’re applicable to nearly any business. No matter what your field, if there are multiple teams working toward a common goal, you’re going to need a roadmap. The Project Management Professional Certification Training Suite […]
On the one hand, nostalgia is “a corruption of the historical impulse,” according to William Gibson. On the other hand, “Super Mario Bros.” will never not be cool. Luckily, there’s a way to satisfy that retro gaming while still keeping an eye on the future: The GameShell Kit. This thing is simultaneously the last handheld […]
The field of data analytics can get intimidating, even for business professionals who constantly rely on it. But at its heart, its purpose is to simplify. To take mounds of information and distill their insights into a single clear picture. Currently, the go-to software for painting that picture is Tableau. And if you want to […]