The New York AG's lawsuit against Time Warner Cable (now a division of Charter) lays out a damning set of accusations of fradulent conduct, including "f sky-high prices, chronic service outages, bait-and-switch plan offerings, lower-than-advertised internet speeds and other indignities."
The AG says that Time Warner was able to get away with it in part because there wasn't enough competition in the cable market, so customers often had no choice but to send Time Warner their money, even though they knew they were being ripped off.
A 16-month-long investigation conducted by Schneiderman's office found that Time Warner Cable executives allegedly knew that the hardware devices the company leased to its customers, including "deficient" modems and wireless routers, were incapable of delivering the promised speeds—and yet the company promoted the services anyway.
For example, the investigation found that Time Warner Cable leased wireless routers to over 250,000 subscribers who had been promised speeds of 200 Mbps and 300 Mbps, despite knowing that these routers were incapable of delivering internet speeds faster than 100 Mbps.
"Even now, Spectrum-Time Warner Cable continues to offer internet speeds that we found they cannot reliably deliver," said Schneiderman.
The lawsuit seeks civil penalties, restitution for New York consumers, and "injunctive and equitable relief appropriate to redress" the company's fraudulent conduct.
THE PEOPLE OF THE STATE OF NEW YORK,
by ERIC T. SCHNEIDERMAN, Attorney General of the
State of New York,
CHARTER COMMUNICATIONS, INC. and SPECTRUM
MANAGEMENT HOLDING COMPANY, LLC
(f/k/a TIME WARNER CABLE, INC.),
Defendants. [SUPREME COURT OF THE STATE OF NEW YORK
COUNTY OF NEW YORK]
Here’s How Time Warner Cable Was ‘Ripping You Off’ All Those Years
(Image: Go To Jail, Ken Teegardin, CC-BY-SA)
Austin's Michael-Scott Earle, last seen around these parts when he filed a trademark on the phrase "Dragon Slayer" for use in fantasy novel trademarks, has found a new depth to plumb: he's filed a trademark on book covers "one or more human or partially human figures underneath, at least one of the figures holding a […]
Five months after learning of the devastating Spectre and Meltdown bugs, Intel CEO Brian Krzanich sold off more than $39,000,000 worth of his Intel stock, all he was permitted to liquidate.
Seattle’s KIRO TV made undercover visits to Office Depot stores in Washington state and Oregon and asked the technicians working in the store’s “PC Health Check” to evaluate a working, uninfected PC; four out of six times, Office Depot technicians diagnosed nonexistent virus activity and prescribed $200 worth of service to get rid of it.
If you’re shopping for a camping lantern, you’re looking for reliability, period. So it’s nice to find something like the Revogi Convertible LED Lantern that jumps over that low bar and actually offers some versatility. Made of simple materials, the Revogi is high-tech in a refreshingly minimalist, eight-ounce package. Yes, it’ll light up the campsite […]
No matter what your business, Microsoft’s slate of Office software is as essential as desks and chairs – so much so that most workers are expected to know their way around it before they even get in the door. Whether you need an introduction, a brush-up or a level-up to your knowledge of these tools, […]
Speed reading isn’t just an innate skill possessed by a lucky few. Anyone can learn to speed read, and the benefits are endless. The brain can process more information than most people have time to soak up, but you can make that time now with the 2018 Award-Winning Speed Reading Bundle. The first half of […]