Deceived by Design is a report by Norway's consumer protection bureau on 'dark patterns' -- the interface tricks and traps used by tech companies to fool users into doing things they don't want to.
The combination of privacy intrusive defaults and the use of dark patterns, nudge users of Facebook and Google, and to a lesser degree Windows 10, toward the least privacy friendly options to a degree that we consider unethical.
We question whether this is in accordance with the principles of data protection by default and data protection by design, and if consent given under these circumstances can be said to be explicit, informed and freely given.
A trivial but perfectly illustrative example: Facebook uses fake "notification" dots to encourage users into quickly agreeing to new terms to get access to their account.
Red dots signifying message notifications were the only part of the regular Facebook interface that was
visible during the process, leading the user to think that there were messages waiting. These dots were displayed even if
the user did not have any unread messages. This placed further pressure on the user to go through the process quickly, and not delete the account, so that these apparent messages could be read. If this was in fact a deliberate design from Facebook, this is a very clear example of use of dark patterns to manipulate users.
If you’ve tried to delete your Facebook account and found yourself mysteriously lost and frustrated, welcome to the world of Dark Patterns, the website and app trickery designed to make you agree to things or otherwise fool you into doing something other than you intend. The video uses closing an Amazon account as an example. […]
Ramy Khuffash takes us on a journey through the dark patterns, emotional manipulations and annoying hurdles Facebook uses to prevent users from deleting their accounts. I hope this doesn’t become a commonly used approach for stopping people from actually deleting their accounts. Overally, I found the process confusing and mostly unnecessary. Your friends will miss […]
“This web page needs to be interrupted by a lightbox effect and a modal dialog asking me to sign up for a mailing list,” said no one ever.
It’s good to be proactive, but when it comes to preparing for an emergency situation, one of the most important items you can pack is a flashlight. After all, whatever else you include in your kit won’t be of much use if you can’t see what you’re doing. The Viper 1000-Lumen Tactical Flashlights not only […]
Chances are you took a handful of language classes in high school, and aside from a smattering of conjugations and vocabulary words, the only things you likely remember are the dry, rehearsed sentences that did little to make you speak like a true native. If you’re still hoping to learn a new language but want […]
Our phones can do some pretty impressive stuff, but all too often it feels like their batteries were an afterthought, hitting that dreaded 20% mark after watching only a handful of YouTube videos. Assuming you don’t want to change your battery out completely, you can give it the juice it desperately needs with the Extreme […]