Thousands of Amazon reviews are bought and paid for, and the company has a significant, algorithm-led effort to weed out sellers and scammers who abuse the system. But Amazon itself also rigs the UI to make it hard to leave negative reviews, writes Stephen Eggers:
After spending ~5 to ~10 minutes filling it out I get this message.
This item is only eligble for Amazon Verified Purchase Reviews.
What a waste of my time! I bought the thing, Amazon knows this, so what is this about "Amazon Verified Purchase reviews"
Note that I only got this message AFTER trying to leave a 2 star review. What would have happend if I had left a more positive review? Would that be allowed?
My favorite 'dark pattern' at Amazon was how you couldn't navigate away from the checkout page: the Amazon logo was unlinked and the rest of the usual layout was absent. They changed this recently to make the logo clickable, but they still aren't letting you leave that page without a fight, and there's only one place they wan't you to go back to:
UPDATE: Amazon responds:
"An AVP badge will only appear next to a review when the product was purchased on Amazon at a price that reflects the typical shopping experience. If a customer is receiving the message that we are only accepting AVP reviews, than they did not buy the product on Amazon for a typical price. We never suppress reviews based on star rating or sentiment."
On March 17, Amazon employees complained that not enough safety precautions were in place to protect them from COVID-19. Cut to a week later, and Amazon employees from ten different warehouses in the United States have now tested positive with the coronavirus.
Four senators, including Democratic presidential candidate Bernie Sanders, have written a letter to Amazon CEO Jeff Bezos to ask what measures are being taken to protect warehouse workers from COVID-19. The coronavirus outbreak that causes this deadly disease has now infected more than 20,000 people throughout America.
A person who works at Amazon.com’s corporate headquarters in Seattle, Washington, has tested positive for COVID-19, said the company.
There are definite benefits to the whole work from home thing. The commute is a breeze. The dress code is supremely casual. And your boss has to work a lot harder to actually find you. Despite the joys, there are still some clear downsides to the whole home office thing as well. Job focus can […]
If you’re routinely prone to being stressed out, hurried or generally made out-of-sorts by the hectic pace of the world and life changes, then…yikes. We don’t envy what you must be going through these days. Right about now, even the most zen and centered among us are bound to be feeling some level of anxiety […]
So…exactly how many times a day are you singing Happy Birthday to your sink? Unless you’re among the most germaphobic among us, it’s unlikely you ever thought the simple act of handwashing would start to take on such a central role in our daily lives. Of course, with all the touching and such, bar soap […]