The CRTC has proposed a code of conduct for Canadian ISPs that would "easy to understand, and make it easier for Canadians to switch providers to take advantage of competitive offers" — but the new plan doesn't address the epidemic of fraudulent promises made by Canadian ISPs (that's part of a separate, ongoing government inquiry). Canadians hate their ISPs, with complaints rising by 36% in 2017. Canada has one of the world's most concentrated telcoms sectors, with the big cable and phone companies routinely gobbling up each other (and many media companies) with nary a peep from Canada's asleep-at-the-wheel competition regulators.
You can comment on the proposal here.
(Image: Coastal Elite, CC-BY-SA)